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Float Patient Service Specialist

2 months ago

Paramus New Jersey, United States Kessler Rehabilitation Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Float Patient Service Specialist to join our team at Kessler Rehabilitation Center. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients, staff, and referral sources.

Key Responsibilities
  • Coordinate and administer facility front office activities, ensuring a high level of customer satisfaction.
  • Manage patient scheduling, reception duties, medical record preparation, and clinic statistics and report compilation.
  • Obtain and track authorizations, collect and reconcile daily bank deposits, and possess exceptional communication skills.
  • Provide administrative support to the front office team, including data collection and dissemination, patient demographics, and third-party payer information.
Requirements
  • High School Diploma or equivalent required.
  • Two years of experience in a medical office setting with multi-tasking skills preferred.
  • Knowledge of health insurance and basic computer skills, including keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, and photocopying.
  • Excellent customer service and interpersonal skills to communicate effectively with staff, patients, physicians, and community members.
Additional Information

Kessler Rehabilitation Center is an equal opportunity employer and is committed to having a diverse workforce. We are an inclusive organization that values diversity and promotes a work environment that is free from discrimination and harassment.