Front Desk Associate

5 days ago


Paramus, New Jersey, United States Crunch Fitness Full time
Front Desk Associate Job Description

Crunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities:
  • Membership Sales: Meet and exceed sales targets by promoting membership sales and upgrades.
  • Customer Service: Provide exceptional customer service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and welcoming to members and guests.
  • Communication: Communicate effectively with members, guests, and staff, ensuring that all messages and information are conveyed clearly and accurately.
  • Teamwork: Collaborate with other departments to ensure a smooth and efficient operational procedure within the club.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong customer service skills and a passion for delivering exceptional member experiences.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

About Crunch Fitness:

Crunch Fitness is a gym that believes in making serious exercise fun by fusing fitness and entertainment. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight rooms, full-service locker rooms with showers, tanning booths, HydroMassage beds, and an extensive schedule of Crunch's signature classes.


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