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Education Coordinator
4 months ago
**Title**:Education Coordinator (Annex)
**Department**: Greenwich House Pottery (GHP/Chelsea)
**Job Status**:Full-Time, in person
**Location**: 80 Eighth Ave, New York, NY 10014
**Availability**:M-F 9am-5pm
**FLSA**: Non-Exempt
**About Greenwich House**:
Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.
**Position Summary**
Primary duties include management and execution of day-to-day educational and administrative functions in the Annex; coordinating between the Education Manager (16 Jones) and staff; secondary administration of the GHP’s use of agency communication tools and, participation in coordinating all events at the Annex (GHP/Chelsea).
**Primary Responsibilities**:
Reception & Communication
- Performs and oversees all duties within GHP Chelsea at the reception desk
- Provides consistency in office communication with staff, students and clients by being the first point of contact for all phone and web inquiries, resolves complaints or concerns.
- Understand, communicate and enforce studio policies and procedures.
- Maintain correct signage in designated locations throughout the building.
- Promotes GHP/Chelsea through daily and weekly social media posts.
Education
- In conjunction with Education Manager will develop the schedules for all adult pottery classes.
- Manages online registration system, learns system updates, troubleshoots problems as they arise, disseminates information regarding changes to, and instructs the use of software to liaison staff.
- Monitors class waiting lists and roster changes.
- Communicates with faculty, and liaises between students and faculty.
- Updates and maintains iPads, prepares and maintains firing credit accounts, and backups.
- Generates online sales reports for toolkit presales and firing credit purchases.
- Assists with website maintenance and studio signage, fliers, etc.
Supervision & Administration
- Contributes to hiring process for studio assistants
- Ensures studio staff is trained, supervised and has been informed of all studio news and information.
- Manages reception office operations, office staffing and schedules. Assists with and completes special administrative projects as assigned such as proofreading, graphic design, etc.
- Attends meetings and all functions of the Pottery during and if necessary outside regularly scheduled hours.
- Coordinates with other departments. Generates reports for the Program Director and requested administrative departments.
- Performs other tasks and special projects as assigned by direct supervisor.
**Qualifications**
- BA or BFA
- Minimum of two years full-time related professional non-profit arts administration experience.
- Exceptional customer service skills, ability to interact with a diverse student body, faculty and all levels of staff. Friendly and respectful demeanor with students and visitors.
- Basic knowledge of and/or interest in ceramics.
- Excellent oral and written communication and problem-solving skills.
- Knowledge and proficiency in business computer platforms and programs including social media. Familiarity with Sawyer, the Adobe Suite, and/or Shopify platforms a plus.
- A self-starter who is able to establish priorities when presented with multiple tasks, to modify plans and behavior when necessary to meet a goal and to work well with limited supervision.
- Must be able to lift 50 pounds for occasional studio related assistance, or event preparation.
**Organizational Relationships**
**Vaccination Requirement**:
As of October 29, 2021, we are requiring all Greenwich House and Barrow Street Nursery School new hires to be fully vaccinated against COVID 19 prior to the start date.
**Reasonable Accommodations Statement**:
**Equal Employment Opportunity**:
