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Patient Account Specialist
2 months ago
**Job Title**: Patient Account Specialist
**Location**: Houston, TX 77008
**Pay**: $20-22/hr
**Job Summary**:
Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection.
This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities while adhering to all client, state and federal guidelines.
**Responsibilities**:
- Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives
- Utilize TLRA’s collection software system timely and accurately to include appropriate account status.
- Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and request.
- Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
- Performs research and analysis of account issues and strives to resolve problems timely and accurately.
**Job Type**: Contract
Pay: $20.00 - $22.00 per hour
Schedule:
- 8 hour shift
Work setting:
- Hospital
- In-person
- Medical office
Ability to Relocate:
- Houston, TX: Relocate before starting work (required)
Work Location: In person