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Patient Account Specialist

4 months ago


Houston, United States Staffing Now Full time

Staffing Now has partnered with a growing healthcare organization in the Houston, TX area that is seeking multiple Patient Account Representatives to join there team. The Patient Account Specialist is responsible for accurate and timely billing and collecting of physician services.


Responsibilities:

  • Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment.
  • Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle.
  • Provide excellent customer service to market personnel, insurance carrier representatives and patients.
  • Document all follow-up efforts in practice management system.
  • Assists with patient education concerning insurance plan.


Requirements:

  • High school diploma or equivalent; college course work a plus.
  • Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch.
  • Effective oral and written communication skills
  • Detail oriented