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Medical Billing Account Specialist
2 months ago
Position: Patient Account Specialist - Onsite, Temp to Perm
Company: Amtex Systems Inc
Job Summary: The Patient Account Specialist plays a crucial role in managing medical collection services. This position requires a comprehensive understanding of medical billing processes to effectively resolve accounts assigned for collection.
Key Responsibilities:
- Deliver efficient collection services, ensuring compliance with client and regulatory standards while achieving organizational objectives.
- Accurately document and update patient account details in the collection management system, maintaining timely and precise records.
- Handle incoming inquiries from patients and insurance carriers professionally, providing clear assistance and resolving account-related issues.
- Utilize various collection tools to optimize recovery efforts and meet established performance metrics.
- Conduct thorough research and analysis of account discrepancies, striving for prompt and accurate resolutions.
- Maintain high productivity levels while fostering positive relationships with patients through respectful communication.
- Participate in special projects as assigned, contributing to the overall efficiency of the collection unit.
Essential Skills: A solid background in medical collections, strong communication abilities, and a commitment to patient satisfaction are vital for success in this role.