Receptionist/administrative Assistant
3 weeks ago
Established in 1991, Super Bell Jewelry is one of the leading B2B manufacturers and suppliers of fine jewelry to wholesale distributors and retailers. We have been known to consistently deliver fashion-forward designs and high-quality products at competitive prices. The location is in Downtown Los Angeles.
We are looking for an organized, detail-oriented and experienced Receptionist/Administrative Assistant. You will perform administrative functions and will be also responsible for some customer service activities.
**Main Responsibilities**:
- Answer phone calls & Transfer phone calls to the right individual
- Take messages and screen calls for managers
- Greet customers that come into showroom
- Page appropriate customer service associate to showroom
- Ensure customer service associate is available, if not, then coordinate & page back and make sure back up is available in appropriate timeframe
- Track outgoing shipping packages daily, ensuring they are delivered
- Receive incoming packages, log packages, and deliver to appropriate staff
- Performs administrative and clerical support tasks
- Performs other related duties as assigned
- Trade show coordination such as book hotels & flights and place order for booth set up
- Travel for tradeshows is required
**Additional responsibilities included but not limited to**:
- Data entry, order office supplies, filling paper work
- Help organize and tag showroom merchandises as needed
- Pick up and drop off mail & packages as needed
- Help with shipping as needed
- Customer service duties as needed
- Process payments & log in the credit card charges as needed
**Attend tradeshows**:
- Approximately 5 times a year, this role will require travel to various tradeshows (Mostly East Coast, within USA).
- During tradeshows, this role will be meeting new customers, selling products to customers daily (will be standing most of the day for a few days in a row)
- Flights, lodging and miscellaneous travel expenses are provided by Super Bell. Most tradeshows are 3 days long.
**Qualifications**:
- Motivated individual who is a people-person with a friendly personality with fast-paced organizational skills
- A positive and professional attitude with a willingness to go above and beyond for our customers.
- Experience working in an office environment
- Must be willing and able to travel out of state (3-5x times a year)
- During tradeshows, must be able to be on feet for most of the day
- Strong and professional verbal & written communication
- Strong attention to detail
- Ability to manage multiple priorities at the same time (adjust priorities as needed)
- Ability to work with mínimal oversight
- Minimum 3 years of related experience
- Computer literate and proficient in Microsoft Suite (Word, Excel, Outlook, etc.)
**Featured Benefits**:
- Medical/Dental/Vision insurance
- Vacation & Sick days
- Major holidays off
**Pay Range**:$18/hour to $21/hour DOE
Pay: $18.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Weekends as needed
**Experience**:
- Customer service: 3 years (required)
- Administrative: 3 years (required)
- Receptionist: 3 years (required)
Ability to Commute:
- Los Angeles, CA 90014 (required)
Work Location: In person
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