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Strategic Account Executive

4 months ago

Iselin, United States Microsoft Full time

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As a Strategic Account Executive, you will lead the Microsoft account team and drive digital technology transformation at one of our most strategic customers to achieve both Microsoft and customer business outcomes.

You will develop and execute a robust customer account plan in partnership with your large, multi-functional team, covering the breadth of the Microsoft solutions portfolio, and engage at upper-levels of your customer to bring industry-relevant solutions that meet their unique business needs.

You will cultivate customer relationships through consultative engagement and use Microsoft sales strategies with executive, business, and technical decision-makers to establish alignment and secure buy-in with your customer.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role gives the opportunity to leverage your extensive sales experience to execute your customer account plan and achieve your objectives and drive transformation for your customer.

Our mission is to empower every person and every organization on the planet to achieve more. We aspire to build the experiences and tools that make it possible for every professional in any business or role to be much more productive. We're fueling digital transformation to make a difference in people's lives and in organizations across the globe.

**Responsibilities**:
**Account Management**
- Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads and coordinates a diverse team (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to execute and deliver on account plans and grow the account, leveraging industry expertise.
- Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions, and to provide a comprehensive account management experience.
- Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).
- Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a understanding of the customer's business model to articulate growth opportunities, leveraging
- industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.

**Strategic Thinking**
- Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships to address complex political blockers and drive execution for the customer.
- Engages in strategic discussions by articulating ideas to evolve and facilitate evolution of customer business model, using Microsoft capabilities to solve customer's complex business problems. Drives strategic initiatives to promote a more holistic digital approach between Microsoft and the customer.
- Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.

**Customer Engagement**
- Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.
- Proactively develops a comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. Shows long-term differentiated value for the customer, leveraging industry expertise and guides