Administrative Assistant I

4 weeks ago


Albany, United States Research Foundation for SUNY Full time

The Professional Development Program (PDP) of the University at Albany's Rockefeller College is seeking a service-minded individual who is committed to performing high-quality work to fill an Administrative Assistant I position in PDP's Department of Early Childhood Training in Albany, NY.

**Description of Duties**:
This position provides administrative support to project staff and clientele. Job responsibilities include, but are not limited to:

- Provide phone support regarding projects and programs to clientele and the general public by assessing each incoming call to determine the relevant program and the appropriate action.
- Direct callers to appropriate venues as required.
- Assist with scanning and correction of project materials as needed.
- Assist in preparation of fiscal paperwork including copying, collating and distribution.
- Verify and enter data into databases.
- Research issues where appropriate to present solutions to problems within the scope of work.
- Other duties as assigned to meet contract requirements.

**Job Requirements**: Minimum Qualifications**:

- High school diploma.
- Bilingual - English/Spanish.
- Experience providing customer service.
- Excellent communication skills (interpersonal, written and verbal).
- Strong organizational skills and the ability to manage multiple tasks and priorities.
- Excellent attention to detail.
- Experience with Microsoft products (Word, Excel, Access, and SharePoint).
- Ability to work independently or as part of a team.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
- Demonstrated ability to provide exceptional customer service.
- Ability to maintain confidentiality.
- Ability to sit for several hours and lift/carry 20lbs.

**Preferred Qualifications**:

- General administrative office support experience.
- Familiarity with childcare programs and provider training requirements.

**Additional Information**: Salary Range**: $30,000 - $34,552 (annual)**

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.



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