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Technical CRM Analyst
3 months ago
Exceptional Opportunity for **Technical CRM Analyst** for a full-time direct hire position, working a Hybrid schedule, 2 days week onsite in the office, in Cypress, CA 90630
- Full Time Direct Hire
- 2 days week Hybrid in the Office
- Location: Cypress, CA 90630
- Salary $110k - $120k year plus up to 10% bonus
- Official Position Title: Business Systems Analyst II CRM
**LOCATION**:Cypress CA 90630 will be on a Hybrid schedule. Two (2) day minimum office time is required.
- U.S. Citizens and those authorized wot work in the U.S without sponsorship are encouraged to apply._
** The client can NOT sponsor NOR transfer any work visa’s
- **3+ years architecture/technical/functional/configuration experience with CRM required**
- **Intermediate Technical and administrative knowledge of CRM tools, Platforms and Trends required**
- **Demonstrated ability to have successfully completed multiple implementations and/or platform upgrade within CRM**
- **MS Dynamics CRM experience preferred**
- **Write Scripts. Run Queries and understand Queries**
- **Translate the technical specs,**
- **Application integration, data comparison**
- **Able to troubleshoot (ERP vs CRM | CRM vs ERP) issues**
Under the direction of the CRM Product Manager, the Business Systems Analyst II will implement CRM to business users throughout the organization as well as champion ongoing releases of new and improved capabilities.
The Business Systems Analyst II adheres to and supports the project lifecycle methodologies.
In addition, the Business Systems Analyst II responsible for understanding, identifying, discovering, documenting and analyzing business and functional requirements.
**Requirements**:
- Bachelor s Degree or equivalent work experience in a related field required
- 5+ years Business Systems Analysis experience required
- **3+ years architecture/technical/functional/configuration experience with CRM required**
- **Intermediate Technical and administrative knowledge of CRM tools, Platforms and Trends required**
- **MS Dynamics CRM experience preferred**
- **Demonstrated ability to have successfully completed multiple implementations and/or platform upgrade within CRM**
- Must be skilled in analytical techniques, practices and problem solving
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology
- Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
- Proficiency with Microsoft Windows and Microsoft Office products required
- Capable of learning new systems and creating/implementing new system functionality
- Understands advanced internet and client/server architectures
- Possess intermediate knowledge of SQL and databases
- Detail oriented with excellent interpersonal communication skills
- Excellent customer service skills
**Functions**
- Requirements Elicitation - Ability to identify a desired future state that addresses a business problem.
- Requirements Management and Analysis - Ability to define, document and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives.
- Creating Compelling Business Case - Ability to measure and communicate proposed project benefits.
- Providing Accurate Project Effort Estimates - Ability to quantify and meet individual and project phase level efforts.
- Design for Usability - Ability to translate business requirements into business solutions for end-user adoption and productivity improvement.
- Functional Design - Ability to translate business requirements to functional designs using analysis and design techniques.
- Adherence to Standards - Ability to create solutions that adhere to and incorporate standards.
- Business Requirements Testing and Validation - Managing traceability of business requirements through testing and validation process.
- User Acceptance Testing - Collaborates with stakeholder in testing for acceptance of end user business solution.
- Participate in the installation and configuration of development/test/production Microsoft Finance and Supply Chain Management environments is required
- Business Relationship Management - Ability to engage business sponsors and contribute to their targeted business outcomes.
This position qualifies for:
- Annual Bonus Potential: up to 10%
- Paid Sick & Vacation/Health/Dental/401K & Other Benefits
Salary plus bonus and great benefits, the client offers a comprehensive benefits package.
- U.S. Citizens and those authorized wot work in the U.S without sponsorship are encouraged to apply._
Pay: $110,000.00 - $120,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
Experience level:
- 10 years
- 11+ years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
- Monday to Frid
