Business Systems Analyst

Hybrid’s humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners. Hybrid’s full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.

As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity and excellence in customer service.

What is my role?

As a Business Systems analyst, your role typically involves analyzing and designing information systems that support business processes. You bridge the gap between IT and business, ensuring that technological solutions meet the needs of the organization. Business System Analyst involves a blend of technical expertise in the AS/400 platform with a deep understanding of business processes and requirements.

Key responsibilities often include:

• Requirements Gathering: Collaborating with stakeholders to understand their needs and translate them into system requirements.
• System Design: Designing solutions that align with business goals and technological capabilities.
• Process Improvement: Identifying opportunities for improving efficiency and effectiveness of existing systems and processes.
• Testing and Implementation: Overseeing the testing and implementation of new systems and/or system updates.
• Documentation: Creating documentation such as user manuals and technical specifications.
• Training: Providing training and support to end-users on new systems or processes.

What You’ll Do

• General
  • Facilitate and provide the business with working solutions
  • Lead training sessions and author standard operating procedures/training documents
  • Conduct analysis, troubleshoot and system issue resolution
  • Translate business requirements for the development teams to implement
  • Identify roadblocks to implementation or adoption and proactively help clear.
  • Engage with internal customers (end users) to ensure efficacy of system solutions.
  • Field internal customers’ questions and requests, organizing task lists, gap analyses, and training needs.
  • Must be able to provide after-hours support as needed
• AS/400 (IBM iSeries) – Vantage Point Apparel Software
  • Support day-to-day ERP activities (Daily/Weekly/Yearly Maintenance)
  • Business Requirements Analysis: Collaborate with business stakeholders to understand their requirements
  • System Design and Configuration: Design and configure AS/400 applications and systems to meet business needs, ensuring alignment with organizational goals.
  • Integration: Integrate AS/400 systems with other enterprise systems such as ERP (Enterprise Resource Planning), WMS (Warehouse Management System) and EDI (Electronic Data Interchange).
  • Data Management: Manage and maintain databases on the AS/400 platform, ensuring data integrity, security, and availability.
  • System Maintenance and Support:Provide ongoing maintenance, support, and troubleshooting for AS/400 applications and systems, resolving issues and optimizing performance.
    • Knowledge of I-Series system update and applying PTF is a plus
  • Testing and Quality Assurance: Develop and execute test plans to ensure AS/400 applications meet functional and performance requirements.
  • Documentation: Create and maintain technical documentation, including system specifications, user manuals, and operational procedures.
  • Training and User Support: Provide training and support to end-users on AS/400 applications and systems, helping them effectively utilize the technology to improve productivity.
  • Security Management: Implement and enforce security policies and controls on the AS/400 platform to protect sensitive business data and comply with regulatory requirements.
  • Business Process Improvement: Identify opportunities for leveraging AS/400 technology to streamline business processes, improve efficiency, and reduce costs.
• Proficient knowledge of EDI standards (OpenText and others)
  • EDI Implementation: Implementing and configuring EDI systems to facilitate the electronic exchange of documents such as purchase orders, invoices, and shipping notices.
  • Requirements Gathering: Working closely with business stakeholders to understand their EDI requirements and translate them into technical specifications.
  • Mapping and Translation: Developing and maintaining EDI maps or data translation maps that convert data between internal formats and EDI standards (Primary: ANSI X12, Other: EASI).
    • OpenText Information Exchange
    • Trusted Link (OpenText) EDI and B2B Integration Solutions
    • Raw Data Review and Issue Resolution
  • EDI Standards Compliance: Ensuring compliance with EDI standards and protocols to facilitate seamless communication between trading partners.
  • Monitoring and Troubleshooting: Monitoring EDI transactions for errors or issues, troubleshooting problems, and resolving data transmission failures.
  • Integration: Integrating EDI systems with internal business systems (ERP, WMS, etc.) to automate data exchange and streamline business processes.
  • Testing: Conducting testing and validation of EDI transactions to ensure accuracy and reliability of data exchange.
  • Documentation: Creating and maintaining documentation related to EDI processes, mappings, standards, and configurations.
  • Training and Support: Providing training and support to internal teams and external trading partners on EDI processes, systems, and best practices.
  • Continuous Improvement: Identifying opportunities for optimizing EDI processes and improving efficiency through automation and technology upgrades

What You’ll Need

• Bachelor’s degree in computer science or related field
• Proven experience as an ERP Business System Analyst/EDI Specialist or similar role
• Knowledge of AS400, VPS Application and EDI Standards
  • ERP system technology, understanding of ERP domains (Accounting, Finance, Human Resources, Inventory Management, Sale, Purchasing, Production... etc)
• Proficiency in quickly learn the front-end functionality of multiple applications/systems to provide technical support and solution guidance
• Proficiency in data analysis using Microsoft SQL Server (SQL scripts/views/stored procedures development experience required, SSRS and database indexing/performance tuning experience highly preferred)
• Knowledge of SQL Server – Selects statement to retrieve data from back end is a plus
• Experience with MS Office tools is a Plus – like PP, Office and Others
• Working experience with Project Management Methodologies is a Plus like Agile, Scrum, Kanban, Waterfall, etc.
• Experience designing system solutions and authoring functional specifications preferred]
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and build consensus around IT strategies and initiatives.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop practical solutions to address them.
• Trouble-shoot system problems that occur while using the ERP system that have a negative impact on the normal flow of business operations and productivity.
• Multi-tasking: Must have the ability to self-manage and multi-task across multiple concurrent projects
• Collaboration:
  • Work with stakeholders to determine scope and priorities for product development efforts and test the changes as part of this modification performed into the system.
  • Work with development teams to ensure that they understand the vision for the product and are designing great features for our customers
• Apparel Industry experience is a plus

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.