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Front Desk Representative

3 months ago

Miami, United States The One Agency Full time

**Job Title: Front Desk Representative**

**Company: The One Agency**

**Location: Miami, FL**

**About Us**:
At The One Agency - Florida, we understand the intricacies of tax laws and the importance of accurate financial planning. Our team is dedicated to providing personalized tax consultation services that cater to your unique needs, ensuring compliance while optimizing your financial health.

We are seeking a friendly and professional Front Desk Representative to join our team in Miami. The Front Desk Representative will be the first point of contact for clients and visitors, providing excellent customer service and administrative support.

**Pay range**:
$18.50 - $26.00 hourly

**Responsibilities**:

- Answer and direct incoming calls, take messages, and route them to the appropriate staff members.
- Manage the reception area, ensuring it is clean, organized, and presentable at all times.
- Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.
- Assist clients with inquiries, providing information about The One Agency’s services and directing them to the appropriate departments.
- Schedule and manage appointments, meetings, and conference room bookings.
- Maintain and update client records and databases accurately.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.

**Benefits**:

- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement