![TMZ Events](https://media.trabajo.org/img/noimg.jpg)
Front Desk Representative
4 weeks ago
Key Responsibilities
Responsibilities:
- Greet and welcome guests as they arrive at the front desk.
- Answer phone calls and direct them to the appropriate departments or personnel.
- Provide information about events, services, and amenities offered by TMZ Events.
- Manage check-ins and check-outs, ensuring a seamless process for all guests.
- Handle inquiries, resolve guest issues, and escalate concerns to management when necessary.
- Maintain a tidy and professional front desk area, including organizing materials and ensuring all supplies are stocked.
- Coordinate with event staff to ensure guest needs are met efficiently and effectively.
Skills, Knowledge and Expertise
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service, hospitality, or front desk operations is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency with office equipment, such as computers and phone systems.
- Ability to remain calm and professional under pressure.
Benefits
Benefits:
- Competitive salary with opportunities for growth and development.
- Weekends off to enjoy personal time and recharge.
- Training and professional development opportunities to enhance your career.
- Collaborative and supportive work environment.
- Employee discounts on event tickets and merchandise
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