Front Desk Representative

2 days ago


Miami, Florida, United States Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're looking for talented individuals to join our Front Desk team.

About the Role

We're seeking a skilled Front Desk Agent to provide top-notch service to our guests. As a Front Desk Agent, you'll be responsible for checking in and out guests, handling room assignments, and ensuring that every guest has a memorable experience.

Responsibilities
  • Check in and out guests in a friendly and efficient manner
  • Assign rooms and ensure that guests are satisfied with their accommodations
  • Handle guest interactions with professionalism and courtesy
  • Utilize computer systems to manage reservations and room assignments
  • Work harmoniously with colleagues and supervisors to ensure seamless guest experiences
Requirements
  • 1 year of hotel experience in a luxury hotel
  • Written, spoken, and reading proficiency in English
  • Fluency in a language other than English is a plus
  • Ability to work all shifts, including AM, PM, weekends, and holidays
  • Computer knowledge and familiarity with hotel systems
Why Work for Four Seasons?

We offer a dynamic and inclusive work environment, comprehensive learning and development programs, and a range of benefits to support your well-being and career growth. Join our team and become part of a global hospitality leader that values excellence and innovation.



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