Operations Coordinator

3 weeks ago

Philadelphia, United States The Center for Black Educator Development Full time

**Position Title: Operations Coordinator**

**Location: Hybrid (must be based in Philadelphia)**

**Reports to: Director of Operations**

**Salary Range: $50,000 - $60,000**

**About CBED**

**About the Position**

The Operations Coordinator is responsible for a broad range of administrative and operational duties that support the day-to-day functioning of the Operations Department. Reporting to the Director of Operations, this role will support the execution of back-office functions in the areas of human resources, data management, and provide general Central Office support. The Operations Coordinator will collaborate cross-departmentally within the organization and demonstrate a solid background in project management, process improvement and design, change management, and stakeholder engagement.

**_
Responsibilities include:_**
- Assist the Director of Operations with the development and implementation of policies and processes to ensure organizational adherence to federal, state, and local employment laws, as well as industry-specific compliance requirements
- Assist the Director of Operations by coordinating job postings and supporting employee life-cycle process activities such as onboarding and offboarding
- Manage employee HRIS data for all employees —including status changes and terminations, satisfying audit controls, and obtaining necessary documentation
- Provide general administrative support, including file maintenance; calendar management; preparing materials for meetings; ordering office supplies; mail collection and distribution, and storage unit maintenance.
- Support with the procurement process to book travel/lodging, process professional development requests, and order supplies.
- Oversee IT support vendor to ensure maintenance of device management and setup, asset inventory, software management (Zoom, Outlook, Slack, Google Drive), technology equipment purchasing, and helpdesk support.
- Collects and compiles data, and other materials for reports, presentations, budgets, correspondence, board reports, etc.; collates and assembles reports and documents as required.
- Conducts necessary research and provides administrative support for special projects, prepares data, and provides follow-up.
- Serve as the first point-of-contact for basic operations department inquiries that support positive internal and external relationships and promote a high level of employee morale and motivation
- Perform other duties as assigned

**Background and experience expectations**:

- High school diploma or equivalent with at least five (5) years of administrative experience in a non-profit environment; or Bachelor’s degree with at least two (2) years of administrative experience in a non-profit environment
- Strong computer skills including experience working in database software, an affinity for learning new platforms, and proficiency with Microsoft Office and Google Drive required
- Exceptional attention to detail and organization skills required
- Strong customer service and communication skills (both written and verbal) required
- Ability to maintain confidentiality with sensitive information
- Solid analytical and problem-solving skills with a proven track record required

**Other work requirements**:

- Must have access to a dedicated workspace, phone, and internet access
- Must be able to lift materials of up to 35lbs
- Must reside within a 50-mile radius of Center City, Philadelphia, and have reliable transportation to travel to and from USPS PO Box, Virtual Mailbox site, and storage unit bi-weekly or as needed
- May require two or three in-person meetings annually

**What We Offer**

We promote professional growth and development by providing access to:

- A competitive salary and benefits package
- Additional employee benefits include:

- Healthcare: medical, dental, and vision benefits
- Retirement savings program
- Paid time off and holiday schedule
- Employee Assistance Program (EAP)
- Flexible work environment

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