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Information Technology Specialist I

1 month ago

Sacramento County CA, United States Franchise Tax Board Full time

The e-file Program and Analysis team is seeking a highly motivated self-starter, who possesses excellent written and verbal communication and customer service skills. If you enjoy collaborating with business and Information Technology (IT) partners, this is the perfect position for you. We have flexible schedules in a hybrid (remote and on campus) work environment. Under the general direction of the Information Technology Supervisor II, the analyst performs a wide variety of tasks related to e-file program analysis, identifying business and technical system requirements for annual filing season changes and enhancements. Additionally, this role works as a technical system analyst and provides assistance to external e-file software partners who participate in the e-file program. The incumbent has the ability to identify, analyze and evaluate data, think logically and creatively to develop plans, solve problems, make recommendations, and support business functions. The analyst serves as a technical expert on departmental teams and completes studies and reports for existing programs used by the e-file team. Throughout the year, it may be necessary to alter the work schedule, or work extra hours due to operational needs. Extended vacation time is limited during critical annual changes (October-December).This position provides services which encompasses the Business Technology Management domain.

**Additional positions may become available (RPA 2324-02281).**

**Please complete this optional survey letting us know how you heard about this position by **clicking here.**

You will find additional information about the job in the **Duty Statement**.

Working Conditions

This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-427965
- **Position #(s)**:

- 564-735-1402-XXX
- **Working Title**:
**e-file Program Analyst**

**Classification**:

- INFORMATION TECHNOLOGY SPECIALIST I
$6,139.00 - $8,228.00 A
$6,751.00 - $9,048.00 B
$7,413.00 - $9,932.00 C
- **# of Positions**:

- Multiple
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.

Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Instructions

Final Filing Date: 5/6/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Franchise Tax Board
-Attn: Classification & Hiring Unit - Pamela Kloth / FDHT
-P.O. Box 550
-Sacramento, CA 95812-0550

**Address for Drop-Off Application Packages**
Franchise Tax Board
-FTB - Classification & Hiring Unit - Pamela Kloth / FDHT
-9646 Butterfield Way
-Sacramento, CA 95827
-Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
-07:00 AM - 06:00 PM

**Required Application Package Documents**
- Resume is required and must be included.
- Other - **REQUIRED**: If you are basing your eligibility on educational requirements, you **MUST** provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Our analysts are often assigned to research, document, evaluate, and provide findings through a variety of communication methods to internal and external customers.

Please provide examples of your experience with this type of assignment and identify the methods or tools you have used for communicating to your customers.

Applicants requiring reasonable accommod

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