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Information Technology Manager I

2 months ago


Sacramento County CA, United States Department of Technology Full time

**Telework is available.**

Under general direction of the Information Technology Manager (IT Mgr) II of Unix Services, the Information Technology Manager (IT Mgr) I, exercises independent responsibility in managing complex, statewide information technology (IT) policy development projects, and develops policies to support and implement IT throughout the State of California. Management and oversight of the platform require an advanced level of organizational understanding and support of innovative technical pursuits. The work requires knowledge of the infrastructure and platform and analysis to determine the nature and scope of the problems in addition to future direction of the platform. The IT Mgr I demonstrates all the necessary qualities of an effective project or function leader and play a key role in the success in the department's use of IT and to the business as a whole. The IT Mgr I also possess the general and technical competencies needed to manage, train, and mentor staff and customers in a complex technical area or process.
- You will find additional information about the job in the **Duty Statement**.

Working Conditions
- Position may require the ability to be contacted for service outages or other emergencies.
- Must maintain consistent and predictable attendance.
- Position may require work outside of normal work hours.
- Some travel may be required for meetings, training and conferences.
- Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-434496
- **Position #(s)**:

- 695-363-1405-XXX
- **Working Title**:
**eCommerce Support Manager**

**Classification**:

- INFORMATION TECHNOLOGY MANAGER I
$8,849.00 - $11,857.00
- **# of Positions**:

- 1
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- **Work Shift**:

- 8:00 AM - 5:00 PM
- **Work Week**:

- MONDAY - FRIDAY
- Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678) - For exam use only.
- Please do not include your Social Security Number on any submitted documents.
- ** STATEMENT OF QUALIFICATIONS (SOQ)**

Instructions:

- **All interested applicants are required to submit a Statement of Qualifications (SOQ).**

The Statement of Qualifications (SOQ) is a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. It serves as documentation of your ability to present information clearly and concisely in writing. Your SOQ must be typed, Arial 12 pt. font, no less than one-inch margins, and no more than two pages in length. Your SOQ should include the title "Statement of Qualifications" and your name in header and must address each of the items listed below.

**Note**: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
- The SOQ should address the following:

Provide an overview of your recent experience managing technical teams and your approach to customer service. State details related to your role, the services, and systems you oversaw, and the nature of the work. Explain what you did to continually improve service delivery, team morale and customer satisfaction.
- Describe your project management experience, specifically focusing on your involvement in the planning and execution of significant infrastructure and/or platform projects. This should include your contributions to strategy