Retail Operations Manager

2 weeks ago


New York, United States Security Industry Specialists, Inc. Full time

About this position:

- Department: Retail
- Location: New York, NY
- Employment Type: Full time
- Must be located in New York

About us:
Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.

About the role:
The Retail Operations Manager, under the guidance of the Senior Manager of Retail Operations, manages overall field services, operations and functions in assigned area including post reviews, Specialist inspections, emergency response, client liaison, post order compliance reviews and special projects as assigned. They must perform all duties in accordance with client policies and procedures and all state and federal regulations

In this role, your responsibilities will be:

- Ensure compliance with general and specific post orders for assigned Specialist’s positions
- Manage and coordinate all security operations and programs in assigned area
- Partner with client location representatives to ensure proper utilization and execution of security programs
- Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
- Initiate preliminary investigations and write incident reports on all internal personnel issues
- Ensure personnel are provided with necessary equipment and equipment is accounted for
- High School diploma
- Must possess and maintain state guard certification as prescribed by presiding state la
- Minimum 4 years in corporate safety and security supervision, law enforcement or military experience
- Ability to work a flexible schedule (regular and non-business hours) to support and respond to the clients daily Safety; Security operational needs
- Requires a thorough knowledge of security procedures, life-safety, and business continuity
- Knowledgeable and proficient with Security Operations Center related technologies such as Lenel On Guard access control systems

We offer:

- $85,000 Salary
- Health, Dental, Vision, and 401k
- Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growth

Additional Information:
Department of Public Safety Investigations/Security Contractor Guard Company #11000147227

Security Industry Specialists, Inc. is an Equal Opportunity Employer

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.


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