Current jobs related to Unified Communications Customer Retention Manager - Phoenix - Pacific Office Automation
-
Customer Retention Representative
2 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly motivated and results-driven Customer Retention Representative to join our team. As a key member of our sales and retention team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and...
-
Customer Retention Specialist
1 week ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales and Retention Representative to join our team at Cox Communications. As a key member of our customer loyalty team, you will play a critical role in retaining and growing our customer base.Key ResponsibilitiesBuild and maintain strong relationships with customers to understand their...
-
Cisco Unified Communications Manager
3 weeks ago
Phoenix, Arizona, United States Diverse Lynx Full timeJob Overview:Diverse Lynx LLC is seeking a highly skilled Cisco Unified Communications Manager to join our team. As a key member of our organization, you will be responsible for designing, implementing, and maintaining Cisco Unified Communications solutions.Key Responsibilities:Design and implement Cisco Unified Communications solutions to meet the needs of...
-
Cisco Unified Communication Manager
3 months ago
Phoenix, United States Diverse Lynx Full timeJob Tittle: Cisco Unified Communication Manager Location: Onsite - Phoenix, AZ Job Summary: What are the top 3 skills required for this role? 1. Cisco Unified Communications solutions 2. IP Telephony, Audio/Video Conferencing, VoIP/UCCE. 3. Experience in implementing network infrastructure, Job Description/ Responsibilities • Design for both Cisco &...
-
Cisco Unified Communications Specialist
5 days ago
Phoenix, Arizona, United States Diverse Lynx Full timeCisco Unified Communication Manager Job SummaryWe are seeking a highly skilled Cisco Unified Communications Specialist to join our team at Diverse Lynx LLC.The ideal candidate will have a strong background in designing, implementing, and maintaining Cisco Unified Communications solutions, as well as experience with network infrastructure and Genesys...
-
Sales and Retention Rep
3 weeks ago
Phoenix, United States Cox Communications Full timeCompany Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $12.50 - $18.75/hour. The hourly rate may vary within the anticipated range based...
-
Customer Retention Specialist
3 weeks ago
Phoenix, Arizona, United States Mediabistro Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team. As a key member of our sales and account management team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and ensuring...
-
Customer Retention Specialist
3 weeks ago
Phoenix, Arizona, United States Mediabistro Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team. As a key member of our sales and account management team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and ensuring...
-
Sales and Retention Representative
4 days ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales and Retention Representative to join our team at Cox Communications. As a key member of our customer loyalty team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services,...
-
Phoenix, United States Unified Women's Healthcare Full timeOverviewUnified Women’s Healthcare is the leading national platform for women’s healthcare. Our affiliated practice Genesis - Central Phoenix Women's Health Care is seeking a Full Time OB/GYN. A new physician will have an opportunity to come into a thriving practice and grow their patient base rapidly. This opportunity will afford the chance to see a...
-
Scale Customer Success Manager
2 days ago
Phoenix, Arizona, United States Virtuous Full timeJob Title: Scale Customer Success ManagerWe are seeking a highly motivated and customer-focused Scale Customer Success Manager to join our growing Customer Success Team at Virtuous. As a Scale Customer Success Manager, you will play a critical role in ensuring customer retention and overall satisfaction for our tech-touch managed customers.About the RoleIn...
-
Customer Retention Sales Executive
4 weeks ago
Phoenix, Arizona, United States DISH Full timeCompany OverviewDISH, a subsidiary of EchoStar, has been innovating the future of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand programming, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM. Our brands encompass EchoStar, Hughes,...
-
Phoenix, United States Unified Women's Healthcare, LP Full timeOverviewUnified Women’s Healthcare is the leading national platform for women’s healthcare. Our affiliated practice Genesis - Central Phoenix Women's Health Care is seeking a Full Time OB/GYN. A new physician will have an opportunity to come into a thriving practice and grow their patient base rapidly. This opportunity will afford the chance to see a...
-
Phoenix, Arizona, United States eMerchantClub Full timeJob OverviewWe are in search of a Website Support and Customer Retention Specialist to enhance our customer experience. In this role, you will be tasked with delivering exceptional technical assistance to our website users, addressing their concerns, and ensuring they remain satisfied with our services.Key Responsibilities:Addressing technical and customer...
-
Website Customer Support and Retention Agent
4 months ago
Phoenix, United States eMerchantClub Full timeJob DescriptionJob DescriptionWe are currently seeking a Website Technical Support and Retention Agent to join our team. As a Website Technical Support and Retention Agent, you will be responsible for providing technical support to our website users, resolving their issues, and retaining them as satisfied customers.Key Responsibilities:Responding to...
-
Scale Customer Success Manager
10 hours ago
Phoenix, Arizona, United States Virtuous Full timeAbout UsVirtuous is a pioneering software company dedicated to empowering nonprofits to build stronger relationships with their donors. Our mission is to inspire global generosity by providing innovative solutions for fundraising, marketing, volunteerism, and online giving.Our ValuesWe foster a culture of curiosity, encouraging our team members to ask...
-
Scale Customer Success Manager
6 days ago
Phoenix, United States Virtuous Full timeAbout Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector....
-
Scale Customer Success Manager
1 day ago
Phoenix, United States Virtuous Full timeAbout Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector....
-
Cox Customer Solutions Representative
4 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeCox Retail Sales AssociateOverviewThe Retail Sales Associate serves as a representative of the Cox brand, acting as the primary liaison for both prospective and current customers. In a Third-Party Retail environment, this individual will assist customers throughout the purchasing journey, installation procedures, and education on Cox's product and accessory...
-
OB/GYN Physician
2 weeks ago
Phoenix, Arizona, United States Unified Women's Healthcare Full timeJob SummaryUnified Women's Healthcare is seeking a Full Time OB/GYN Physician to join our team at Genesis - Central Phoenix Women's Health Care. This is an excellent opportunity for a physician to come into a thriving practice and grow their patient base rapidly.Key HighlightsCall Schedule: 1:4Partnership track encouraged4 day work weekPatient Load...
Unified Communications Customer Retention Manager
3 months ago
**Pacific Office Automation** is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-nine branches located in twelve western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
**Position**
As a **Customer Retention Manager** your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Unified Communications sale including post-sales calls, conducting network discoveries, and providing technical direction and support. Your primary focus will be working with the Sales team to complete quarterly business reviews and maintain a good working technology relationship with current clients and sales engineers.
**Essential Job Duties**
- Comprehensive consultations with UC clients at the highest technical levels on a quarterly basis.
- Provide Technical recommendations during the initial sales process, presenting the components of and assisting with a UC Specific Technology roadmap.
- Work in a team environment with TAM’s that support our clients in other areas.
- Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base.
- Developing and maintaining a 'trusted advisor' relationship with the current UC service desk, sales teams, and clients.
- Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of UC and industry knowledge.
**Qualifications**
- 3-5 years’ experience in customer retention, preferably in a related field.
- A bachelor’s degree in a related field or equivalent experience.
- At least one of the following certifications: A+, Net+, SSVVP, SCCA, CAPM, PMP
- Experience with UC managed services, UC Project engineering, or sales experience coupled with customer retention in a technical field.
- A good understanding of general UC Operations and Service Management
- A proven track record of outstanding customer service
**Benefits**
- Trips, clubs, awards, group events, team building
- Team-player environment
- Matched 401k
- Medical/Dental/Vision/Life insurance plans
- PTO, Vacation, Sick Leave
- FSA programs/HSA programs
**Our Commitment to Diversity and Inclusion**
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
LI-Onsite
