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Program Manager

4 months ago

Tempe, United States Arizona State University Full time

Access ASU is dedicated to increasing access to higher education and preparing Arizona students for success through family engagement, strategic K-12 education, and community partnerships. Access ASU’s programs and initiatives are designed to ensure all Arizona students graduate high school ready to thrive in college and the 21st-century workforce.

**Regular Schedule**: In-person, 8:00am - 5:00pm, Monday - Friday to include evenings and some weekends, as needed. Work schedule must be flexible to accommodate evening and weekend programming. Work location is primarily at the Tempe campus, however, the incumbent may be required to travel to off-campus events and other ASU campuses to perform work, driving their own vehicle.

**Job Family**
- Generic

**Department Name**
- Outreach Downtown

**Full-Time/Part-Time**
- Full-Time

**VP Code**
- EDUC OUTRCH & STDT SVCS

**Scope of Search**
- Open

**Grant Funded Position**
- This is not a grant funded position and is not contingent on future grant funding.

**Salary Range**
- $50,000 - $55,000 per year; DOE

**Close Date**
- 13-June-2024

**Category**
- 02

**Essential Duties**
- Work collaboratively Access ASU departments to support programs, events, and outreach efforts through current ASU student participation.
- Provide guidance and supervision to college student employees (SPARKS student workers and Access Guides).
- Manage and support SPARKS student ambassadors, assist with critical professional development of knowledge, skills, and abilities.
- Provide strategy to recruit, grow, scale, and retain SPARKS ambassadors, CCLI and RISE cohort engagement, and pipeline efforts.
- Provide support for all logístical, programmatic, financial, and business operations for all community collaborations, special events and summer programs.
- Build and manage training curriculum, logístical operations, budget, and implementation of SPARKS program on behalf of the department for all Access programs, special events, and community partners.
- Provide regular training for SPARKS ambassadors, maintain regulations and requirements of Sun Devil Sync, hold elections for SPARKS Eboard members, and general member meetings.
- Meet with campus partners, and student services departments to promote SPARKS and student organization opportunities for involvement and volunteerism with Access.
- Develop strategic action plans in accordance with program objectives and based on data from multiple sources.
- Gather, maintain, analyze, and submit frequent statistical data and reports related to SPARKS and student organization engagement for direct supervisor and executive team.
- Demonstrate relentless commitment to customer service (external and internal), teamwork, and an outcomes-oriented model.
- Demonstrate professionalism in communication and appearance as a representative of Access while serving on various committees and teams in support of departmental goals.
- Travel to off-campus meetings and events regularly.
- Data processing and database management using Salesforce, Stova, Question Pro, and others.
- Perform other duties as assigned.

**Minimum Qualifications**

Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

**Desired Qualifications**
- Evidence of a Master's degree within education, higher education or field appropriate to area of assignment.
- Evidence of being bilingual in English and Spanish.
- Familiarity with ASU Student organization policies and regulations.
- Evidence of effective verbal and written communication skills.
- Experience in managing and supervising assigned student staff.
- Experience in student engagement efforts in a university setting.
- Experience working with K-12 schools and/or higher education systems.
- Experience working with diverse 5th-12th grade student populations (including first-generation and low‐income students and families).
- Experience collecting and using data to inform decisions.
- Experience coaching or leading a team of college students.
- Experience managing multiple projects, and prioritizing workload with congruent deadlines.

**Working Environment**
- Work collaboratively across various ASU departments within the University, as well as with diverse populations and groups.
- Activities are performed in-person, in an environmentally controlled office setting.
- Work location is primarily at ASU in Tempe, however, the incumbent will regularly be required to travel to off-campus events, and other ASU campuses. A clean driving record, a valid Arizona driver's license, adequate automobile insurance, and a vehicle drivable for long distances within the Phoenix valley are required. Employees receive travel reimbursement per applicable universi