Customer Service Representative

3 weeks ago


Dayton, Ohio, United States FastSigns Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Be the final quality check on finished goods
  • Work with customers in various ways, including email, telephone, in-person, and at their place of business
  • Build long-lasting relationships by turning prospects into long-term clients

Ideal Qualifications:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn, and able to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more) and view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high-volume, high-quality work
  • Detail-oriented

About FASTSIGNS:

FASTSIGNS is a leading provider of visual communications solutions, offering a wide range of products and services to help businesses and organizations communicate effectively. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly skilled Customer Service Representative to join our team.

Compensation:

$16.00 - $19.00 per hour

About the Opportunity:

As a Customer Service Representative at FASTSIGNS, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional service and support to our customers. You will be part of a team that is dedicated to delivering high-quality products and services, and you will have the opportunity to grow and develop your skills and career.



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