Customer Service Representative

1 month ago


Dayton, Ohio, United States PrideStaff Full time
Customer Service Representative Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing follow-up calls to ensure customer satisfaction.

Key Responsibilities:
  • Answer inbound calls from customers and provide product information on customer orders
  • Resolve customer concerns and complaints in a professional and timely manner
  • Provide follow-up calls to customers to ensure satisfaction
  • Research information using multiple resources to resolve customer issues
  • Route calls to the appropriate resource to ensure efficient resolution
Requirements:
  • Effective written and verbal communication skills
  • Able to provide 2 professional references
  • Strong computer skills, including data entry and typing
  • Multitasking skills and ability to work in a fast-paced environment
Benefits:
  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

PrideStaff is committed to helping our clients succeed by providing them with the best possible service. We are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources to ensure your success.



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