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Patient Admin Specialist/Scheduler

1 month ago

Palo Alto CA United States Power Personnel Full time
Job DescriptionJob Description
Are you an organized and compassionate professional looking to make a difference in women's health? A Patient Admin Specialist/Scheduler position may be just what you're looking for and we want to hear from you. Apply today and become an integral part of our mission to improve women's health and wellness. 

Job Details
  • Pay: $30.00 - $32.00 per hour
  • Shift Schedule: Mon-Fri 
  • Shift Times: 8:30 AM-5:00 PM
  • Start Date: July 29, 2024
  • Duration: August 30, 2024; with potential to extend
  • Department: Gynecology
  • Location: Palo Alto, California 
Benefits
  • Competitive pay
  • Exceptional work location & culture
  • Health/vision/dental/life insurance
  • Refer-a-friend bonus*
  • Weekly payroll
  • 24-hour accessibility
  • Personalized service
MINMUM QUALIFICATIONS 
  • Education: High School Diploma or GED equivalent  
  • Minimum 1 to 2 years of directly related healthcare scheduling experience 
  • Ability to multitask and excellent communication required 
Preferred: 
  • Experience with coordination of care, inbasket management, scheduling, pre-charting, authorizations/referrals with various insurances
  • Experience with procedure scheduling, Gynecology experience, front office experience 
  • EPIC experience (Highly Preferred)
 Skills and Abilities:
  • Knowledge of medical terminology.
  • Knowledge of computer systems and software used in functional area. 
  • Ability to speak and write effectively at a level appropriate for the job. 
  • Ability to provide customer service, solve problems, and manage multiple priorities. 
  • Knowledge of Windows-based office software, computers and operating systems.  
  • Ability to adjust communications to fit the needs and level of understanding of the receiver. 
  • Ability to exercise calmness in stressful situations. 
Job Requirements:
  • Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. 
  • Answer multiline phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient seems provider. 
  • Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs. 
  • Provide doctor-patient support using reference documents and tools. 
  • Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms. 
  • Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks. 
  • Meet/Exceed organizational and department service standards. 
  • Answers non-clinical CRMs, escalating where appropriate. 
  • Answers non-clinical patient messages, escalating where appropriate. 
  • Managing and distributing faxes, mail, and filing of clinic-specific documentation. 
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be 
Refer and get a $125 bonus for every referral* 
Refer via referrals@powerpersonnel.com
*In order to get the bonus, the referred person must work at least 20 shifts.