Medical Scheduler

3 weeks ago

Palo Alto, United States TEKsystems Full time

Description:

• Performs related clerical duties and office functions, including the registering and scheduling of patient examinations.

• Processes patient referrals and insurance authorizations.

• Collects and enter patient information into record keeping system.

• Greets, orients, directs, and assists patients, visitors, and guest.

• Responds directly and promptly to patient inquires including explanations of exams and exam protocols.

• Interacts with referring offices and physicians.

• Communicates sensitive information via phone, fax, and in writing to appropriate resources.

• Screens incoming calls for departmental staff. Relays information to appropriate individuals in a timely manner.

• Communicates with patients, families, volunteers, staff, and physicians in a manner that focuses on the principles of quality client service.

• Reprioritizes work on a continuous basis accommodating changes that have occurred.

• Acts as first line of problem resolution.

• Applies previous experience and knowledge when dealing with new work requests.

• Maintains clinical/office supply levels and completes supply orders as needed.

• Assists with special projects as needed.

• Offers suggestions for improving inter and intra departmental operations.

Additional Skills & Qualifications:

• Ability to interact with families, staff, and peers based on the needs of the individual taking into consideration age, culture, and developmental needs.

• Knowledge of basic computer skills: MS Office (Word, Excel, PowerPoint, and Outlook).

• Ability to conduct daily work with minimal daily supervision.

• Ability to function effectively as a team player.

• Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.

• Ability to multi-task.

• Ability to speak, read, write, and understand English effectively at a level appropriate for the job.

• Ability to field phone calls and answer questions.

• Skill: Organization and general office tasks.

• Skill: Attention to detail and accuracy.

• Ability to change priorities regularly.

• Skill: Written and oral communication.

• Skill: Customer service.

Experience Level:

Intermediate

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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