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Director, ERP Operations

3 months ago

Victor NY, United States CooperSurgical Full time

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit .Job Summary:The Director, ERP Operations, as a part of Enterprise Systems with dual responsibility for projects and operations, will be accountable for much of the global Finance Systems portfolio as well as the OneVision Oracle ERP activities in operations, support, process and systems enhancements and a defined set of new deployments. This person is responsible for directing multiple, global in-house and external partner teams in the areas of responsibility listed above. Responsible for working with the various IT component teams of the OneVision program (Readiness, Governance/compliance, Technical, etc.) to define and lead the implementation of standard IT processes and tools for the enterprise. Essential Functions & Accountabilities:The incumbent will have the following responsivities:Provide leadership to a team of internal and external operations support professionals, covering all functional areas in Oracle EBS 12 (Record to Report, Order to Cash, Procure to Pay, Inventory, Plan to Build, Supply Chain Management, Source), change control for solution design/enhancements, and regression testing and delta training for end users of the OneVision platform.Realize Application Managed Services operational SLA’s and assure service levels as part of the global operations team.Ensure timely delivery of all work, whether production support, live market enhancements or new deployments while meeting budget obligations and quality thresholds.Take leadership roles to represent IT and support select business initiatives or programs for supported functions on a global basis.Provides the environment to allow reporting managers to work with global functional leads on work assignments.Directs the global project deployment and functional delivery management teams to ensure appropriate resource allocation for activities.Defines and implements relevant IT strategy in the context of the business strategy while including functional teams and other IT leaders to ensure alignment. Engages with peer IT Leadership team to develop and implement long term plans for internal IT and related business teams to become self-sufficient in ERP skills and knowledge.Develop and maintain productive working relationships with BPMT leaders across the organization to influence how applications can enable business value.Guide the definition and enhancement of methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement.Ensure multiple projects in the portfolio and multiple phases of each project are scoped, defined, resourced, delivered and managed in support of targeted ERP outcomes.Detailed planning and execution of ERP enhancements and deployments in partnership with our chosen ERP implementation partner (2-in-a-box).Routinely monitor project portfolio performance and guides timely corrective actions to the plan to ensure inevitable risks and issues are being managed.Guide teams through an active leadership role in the design process in refining our business process to take advantage of Oracle’s and non-Oracle Finance system capabilities.Design, recommend, and evaluate proposed architecture and integration solutions in and out of the ERP.Prepare, manage, and maintain accountability for cost estimates, budgets, and schedules for projects and project components such as resource plans.Ensure achievement of results within the team, providing guidance, coaching and direction to staff on performance management and resource allocation. Drive team to a highly efficient and cohesive working unit.Direct the preparation and communication of status to all concerned stakeholders in a regular and meaningful cadence.Lead the management of applications projects using a structured systems methodology and IT general controls framework.Travel Requirements:Expected travel is less than 20%QualificationsKnowledge, Skills and Abilities:Possess a thorough understanding of and expertise in the management and delivery of:
Global Oracle ERP support and enhancementIn depth Oracle R12 knowledge in core functions of Order Management, Financials and Warehouse ManagementTransformation programs with large scale changeFinance Systems (ERP and non-ERP, best of breed)Demonstrated hands-on project management Other desirable skills Include: 
Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment (as well as external vendors and service providers). Leadership presence; commands respect through exercise of sound business judgment and clear decision-making. Experience with cultural, organizational and business process change efforts.Ability to work across multiple groups and broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities.Strong organizational skills, attention to detail and the ability to lead under pressure to guide teams through balancing competing priorities and meeting deadlines, ability to manage customer expectations.Excellent Knowledge of the business enterprise functions and processes. Excellent analytical and problem-solving skills.Working knowledge of Oracle R12 technical stack and technologies.Ability to adapt to a fast and dynamic environment.Ability to effectively translate between functional and technical teams.Excellent written, oral, and interpersonal communication skills.Excellent time managementHighly self-motivated, self-directed, and attentive to detail.People Management, managed remote and distributed teams Ability to suggest technological best/proven practices.Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint), Outlook, Planview, and ServiceNow.Work Environment:Normal office environment.Sedentary to light physical effort necessary to perform the job.Extensive contact with employees and external business partners and vendors.Frequently subjected to irregular hours and pressure due to time demands.Travel is required (including domestic and international and varies with implementations).Experience:8-10 years-support and/or implementation experience for finance, commercial, distribution and/or manufacturing applications in Life Sciences or other Manufacturing industries (Life Sciences preferred)8-10 years-experience in a leadership role with responsibility for global enterprise systems teams and external partnersExtensive global Oracle ERP implementation experience – order administration and distribution focusPrior experience in administration, supply chain planning and warehouse management systems desiredEducation:Bachelors or Master’s Degree in Computer Sciences, Management Information Systems, or Business Administration; or an equivalent combination of education and experience.Project Management certifications, a plusAffirmative Action/Equal Opportunity Employer. Minority/Female/Disability/VeteranFor U.S. locations that require disclosure of compensation, the starting base pay for this role is between $148,010 and $227,708 per year and may include cost of living adjustments.  The actual base pay includes many factors and is subject to change and modification in the future.  This position may also be eligible for other types of compensation and benefits.#LI-RK1Full timePosting Date: 2024-05-29