eProcurement Applications Administrator

2 weeks ago

Huntsville TX United States Sam Houston State University Full time
Requisition:

S

Title:

eProcurement Applications Administrator

FLSA status:

Exempt

Hiring Salary:

This position is a pay grade 13. Please see Pay Grade Table at: .

Occupational Category:

Professional

Department:

Procurement

Division:

Division of Finance and Operations

Open Date:

07/01/2024

Open Until Filled:

Yes

Educational and Experience Requirement:

Bachelor's degree in business, Computer Science, Information Systems or related field. Four years of software applications administration experience or experience in a related field preferably in a higher education or public sector environment. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position:

Performs complex tasks administering the daily e-commerce operations for Procurement and Business Services. Oversees the department's eProcurement applications; Jaggaer, Emburse-Chrome River, and Payment Works and their interface with the University's ERP system, BANNER. Supports procurement and university staff by; analyzing procurement data, producing detailed financial reports related to procurement, and other duties to support the department's goal of generating procurement savings. Role requires a close working relationship with the University's IT department and understanding of their processes.

Primary Responsibilities:

Manages day-to-day operations of Jaggaer, Emburse-Chrome River, and Payment Works applications. Works with the Director, Associate, and Assistant Directors of Procurement and Business Services to ensure the various eProcurement systems provide an accurate, timely and valuable return on investment to the University. Oversees the work of campus end users within the eProcurement systems, along with Procurement staff. Provides frequently asked questions information for monthly/quarterly finance publications and updates printed or electronic materials. Provides technical support to end-users, troubleshoot issues, and ensure timely resolution. Collaborates with to ensure proper integration with University systems and applications, troubleshoot problems, develop and implement test plans, perform regular system maintenance, including updates, patches, and backups. Serves as the university point of contact with vendors concerning ongoing upgrades, implementation of new features, and process improvements. Liaison between vendors and on issues. Optimizes system performance and functionality to meet the evolving needs of the university. Integrates, where possible, the applications with other university systems to streamline processes and data flow. Collaborates with vendors and internal stakeholders to implement enhancements and customizations. Evaluates Sam Houston State University (SHSU) purchases to identify potential new vendors for addition to the Jaggaer marketplace. Develops, updates, and delivers training programs for end-users and technical staff. Creates, updates, and maintains comprehensive documentation, including system configurations, workflows, and procedures. Ensures applications comply with university policies, industry standards, and regulatory requirements. Monitors system security and implements measures to protect sensitive financial and procurement data. Works closely with and the Office of Internal Audit to ensure appropriate controls are in place. Leads and participates in projects related to system upgrades, migrations, and implementations. Coordinates with cross-functional teams to ensure project goals are met within established timelines and budgets. Performs other related duties as assigned.

Other Specifications:

Requires excellent problem solving/analytical/troubleshooting skills. Ability to work through ambiguous work situations/problems, attention to detail, working knowledge of system administration, including configuration, maintenance, data integration techniques and troubleshooting. Strong knowledge of system administration, including configuration, maintenance, and troubleshooting. Ability to be the University's subject matter expert on Jaggaer, Emburse-Chrome River, and Payment Works applications.

Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time:

Full Time

Quicklink:

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

Annual Security and Fire Safety Report

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