Current jobs related to Technical Support Specialist - Tallahassee FL United States - Danfoss

  • Technical Support Specialist

    4 weeks ago

    Tallahassee, FL, United States Danfoss Full time

    Job Title: Technical Support SpecialistAt Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide technical support to...

  • Technical Support Specialist

    4 weeks ago

    Tallahassee, FL , USA, United States My Florida Corp Defunct Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at My Florida Corp Defunct. As a Technical Support Specialist, you will be responsible for providing daily technical hardware and software support for our end users and support for our District Courts of Appeal.Key ResponsibilitiesAssist employees with resolving computer and...

  • Technical Support Specialist

    4 weeks ago

    Tallahassee, FL , USA, United States My Florida Corp Defunct Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our end-users, troubleshooting and resolving hardware and software issues, and ensuring the security and integrity of our data.Key...

  • Technical Product Support Specialist

    4 weeks ago

    Tallahassee, FL , USA, United States Lorven Technologies Full time

    Job Title: Technical Product Support Specialist Location: Tallahassee, FL Job Type: Contract About the Role: We are seeking a highly skilled Technical Product Support Specialist to join our team at Lorven Technologies. Key Responsibilities: * Perform business process analysis on an agile software development team * Provide technical support to...

  • Technical Support Specialist

    3 weeks ago

    Tallahassee, Florida, United States Lorven Technologies Full time

    Job Title: Help Desk SpecialistJob Description:At Lorven Technologies, we are seeking a skilled Technical Supporter to provide exceptional customer service and technical assistance to our clients. As a key member of our team, you will be responsible for resolving technical issues and providing support for our Patient Care Programs.Key Responsibilities:...

  • Technical Support Specialist

    3 weeks ago

    Tallahassee, United States Cordia Resources by Cherry Bekaert Full time

    Job Summary:The Technical Support Specialist will provide technical assistance and support to customers. The candidate will be responsible for troubleshooting and restoring technical service and equipment problems, analyzing and diagnosing faults and symptoms using established processes and procedures.Key Responsibilities:Provide technical support and...

  • Technical Product Support Specialist

    2 weeks ago

    Tallahassee, FL , USA, United States Lorven Technologies Full time

    Job Summary:As a Technical Product Support Specialist at Lorven Technologies, you will be responsible for providing expert technical support to our clients. This role requires a strong understanding of business process analysis and agile software development.Key Responsibilities:• Perform business process analysis on an agile software development team.•...

  • Technical Support Specialist

    4 weeks ago

    Tallahassee, United States Apex Systems Full time

    Apex Systems is seeking a skilled Technical Support Specialist to join their team. As a Desktop Support Technician, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop environments.Key responsibilities include:Arriving onsite at appointed times and...

  • Technical Support Specialist

    3 months ago

    Tallahassee, United States Cordia Resources by Cherry Bekaert Full time

    Job Summary: The Technical Support Specialist will provide software and hardware support to customers. The candidate will be responsible for troubleshooting and restoring technical service and equipment problems, analyzing, and diagnosing faults and symptoms using established processes and procedures. The candidate will also maintain knowledge database and...

  • Technical Support Specialist

    4 weeks ago

    Tallahassee, FL, United States Danfoss Full time

    Requisition ID: 40477Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Job Location(s):Tallahassee, FL, USJob ResponsibilitiesEssential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)o Speak fluent Englisho Maintain a clean, safe and orderly...

  • Technical Product Support Specialist

    4 weeks ago

    Tallahassee, FL , USA, United States Lorven Technologies Full time

    Job Title: Technical Product Support SpecialistLocation: Tallahassee, FLJob Type: ContractKey Responsibilities:• Perform business process analysis on an agile software development team with five years of documented experience.• Provide technical customer support with five years of documented experience.• Develop applications on a Certified Electronic...

  • Technical Support Specialist

    3 weeks ago

    Tallahassee, United States Apex Systems Full time

    Technical Support SpecialistThis role is ideal for individuals looking to gain technical skills and experience working with a well-known company.Key Responsibilities:Arrive onsite at appointed timeSite Lead Check-in with the onsite POCLocate equipment and determine your work area (POC will let us know)Taking inventory of equipment (new and old)Capturing...

  • Technical Product Support Specialist

    6 days ago

    Tallahassee, United States Lorven Technologies Full time

    Position: Technical Product Support Specialist Location: Tallahassee, FL (Onsite Role) Contract 5.1. Five years of documented experience performing business process analysis on an agile software development team. 5.2. Five years of documented customer technical support experience. 5.3. Two years of documented experience performing application development on...

  • IT Technical Support Specialist II

    5 days ago

    Tallahassee, FL, United States Centene Full time

    You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides on-site and remote...

  • Technical Product Support Specialist for Abacus

    3 weeks ago

    Tallahassee, Florida, United States Abacus Full time

    Job DescriptionAbacus is seeking a highly skilled Technical Product Support Specialist to join our team. The successful candidate will be responsible for providing technical product support services for the development of new and existing functionalities required to support the Department's Health Management System (HMS).Key ResponsibilitiesParticipate in...

  • IT Technical Support Specialist II

    2 weeks ago

    Tallahassee, FL, United States Centene Full time

    You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides on-site and remote technical...

  • Technical Support Specialist

    3 days ago

    Jacksonville, FL, United States Compunnel Inc. Full time

    We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team and provide on-site technical support for the end-user community. This is a Temp-to-Perm role where the successful candidate will be responsible for hardware and software installations, troubleshooting, maintenance, and PC refresh support.Field Service...

  • IT Support Specialist

    2 weeks ago

    Tallahassee, FL, United States Centene Full time

    Job SummaryAt Centene, we're looking for a talented IT Technical Support Specialist II to join our team. As a key member of our IT department, you'll provide on-site and remote technical support to our end-users, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide technical support to end-users, troubleshooting...

  • Technical Support Specialist

    3 weeks ago

    United, United States Frontline Education Full time

    Job Summary:Frontline Education is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting complex technical issues, and collaborating with internal teams to resolve issues. This is a unique opportunity to work with a...

  • Technical Support Specialist

    3 weeks ago

    , UT, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Address end-user queries and issues via phone, email, and chat support.Provide world-class...

Technical Support Specialist

2 months ago

Tallahassee FL United States Danfoss Full time
Requisition ID: 40477
Job Location(s):

Tallahassee, FL, US

Job Responsibilities

Essential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)
o Speak fluent English
o Maintain a clean, safe and orderly workplace.
o Maintain certifications required for the role.
o Customer Support via email, phone, TeamViewer and text – Answer technical related phone calls and emails that assist OEMs in diagnosis and repair of the Turbocor compressor. Use TeamViewer for eyewitness accounts of field reported issues. Use of fault logs, event logs and compressor recordings for diagnosis of compressor/system issues. Identify spare part compatibility as requested by customer. Tracking of issues as required for visibility to the Quality and Reliability departments along with other stake holders.

o Customer support via OEM factory or site visit – Provide customer support directly to the OEM either at their facility or at an end users site accompanied by an OEM representative. This is usually at the request of the OEM or the Key Account Manager and may encompass “unusual” or “site specific” issues. It may also be due to an engineering request, a product quality issue, etc. This may at times require travel within the continental US and to other countries as the need arises.

o Warranty Administration - Review OEM submitted Incident Report (IR) along with supporting data for determination of product warranty status and RMA/IWNR acceptance.

o Compressor Investigation Analysis (IA) - Review the OEM incident report along with the internal investigation report, component test data, photos, software download comparisons, fault & event logs, etc. to determine first “Why” of compressor failure. Analysis is then put into report form and submitted to the OEM.

o Training - Conduct monthly OEM and Contractor training courses both at our facility and offsite locations as needed to educate attendees on technical aspects of our product.

o Technical Documentation – Creation of new technical documentation as required and directed. Review and edit of current technical documentation. This may include service manuals, spare parts manuals, spare part kit instructions, bulletins and the Mobile App.

o Internal Technical Support - Provide technical support to our Commercial Sales Department, Production Team, Software Department, RMA Department, Sales and Marketing Department, Projects Teams, Reliability, and Quality Teams as needed.

o Use of several different “special” software packages to facilitate our jobs – SalesForce, SAP, Smart Team, TT SMT, 3G/VTT SMT, TeamViewer and CPR.

o Coordinate acquisition and shipment (thru proper channels) of non-standard parts or test parts to customers.

o Maintain department tools and equipment.

Background & Skills

Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
o High School Diploma or GED
o EPA 608 Universal Refrigerant Certification
o 8-10 years of commercial HVAC experience in servicing, commissioning and maintaining chiller sets in central plant air conditioning systems
o Strong understanding and knowledge of vapor compression cycle and principles and the use of centrifugal compressors within chiller systems
o Fundamental knowledge of Modbus control system and applications using Modbus control
o Ability to read and work with simple electrical schematic wiring diagrams
o Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
o Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
o Strong skills in MS Office such as Word, PowerPoint and Excel

Preferred Qualifications: (Education, Skills, Experience, and/or Languages that are nice to have but not required):
o HVAC Certification from an accredited Technical Trade School
o Ability to speak effectively before a group of people
o Poses or acquire a valid passport for international travel.

Other Competencies:
o Good logical thinking and problem-solving skills
o Judgement and decision making
o Self-directed/self-driven
o Ability to work and excel in a team environment
o Written and verbal communication
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.