Technical Support Specialist

1 day ago


Tallahassee FL United States Danfoss Full time
Job Title: Technical Support Specialist

At Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Provide technical support to customers via email, phone, and remote access tools, resolving technical issues related to our products and systems.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure seamless customer support and product development.
  • Develop and maintain technical documentation, including user manuals, technical guides, and training materials.
  • Stay up-to-date with industry trends, new technologies, and product developments, applying this knowledge to improve customer support and product offerings.
  • Participate in training and development programs to enhance technical skills and stay current with industry standards.
Requirements:
  • Bachelor's degree in a relevant field, such as mechanical engineering, electrical engineering, or a related field.
  • 8-10 years of experience in commercial HVAC, refrigeration, or a related field, with a strong understanding of vapor compression cycles and principles.
  • Proven track record of providing exceptional customer support, with a strong focus on problem-solving and technical expertise.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret technical data and make informed decisions.
Preferred Qualifications:
  • HVAC certification from an accredited technical trade school.
  • Ability to speak effectively before a group of people.
  • Valid passport for international travel.

Danfoss is a family-owned company with a rich history of innovation and a commitment to sustainability. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Tallahassee, FL, United States Danfoss Full time

    Job Title: Technical Support SpecialistAt Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring that they receive the best possible service and solutions to their technical issues.Key Responsibilities:Provide...


  • Tallahassee, FL , USA, United States Danfoss Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Danfoss. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, OEMs, and internal teams.Key Responsibilities:Provide technical support via email, phone, and TeamViewer for customers and...


  • , FL, United States Intrepidus Talent Solutions Full time

    Job Title: Technical Support SpecialistAt Intrepidus Talent Solutions, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support to our customers, primarily consisting of Emergency Management Agencies and Nuclear Plants throughout the US.Key...


  • Tallahassee, FL , USA, United States My Florida Corp Defunct Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our end-users, troubleshooting and resolving hardware and software issues, and ensuring the security and integrity of our data.Key...


  • Tallahassee, FL , USA, United States Lorven Technologies Full time

    Job Title: Technical Product Support Specialist Location: Tallahassee, FL Job Type: Contract About the Role: We are seeking a highly skilled Technical Product Support Specialist to join our team at Lorven Technologies. Key Responsibilities: * Perform business process analysis on an agile software development team * Provide technical support to...


  • Tallahassee, United States Danfoss Full time

    Job Title: Technical Support SpecialistAt Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring that they receive the best possible service and solutions to their technical issues.Key Responsibilities:Provide...


  • Tallahassee, United States Danfoss Full time

    Job Title: Technical Support SpecialistAt Danfoss, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring that they receive the best possible service and solutions for their needs.Key Responsibilities:Provide technical...


  • Tallahassee, United States Cordia Resources by Cherry Bekaert Full time

    Job Summary: The Technical Support Specialist will provide software and hardware support to customers. The candidate will be responsible for troubleshooting and restoring technical service and equipment problems, analyzing, and diagnosing faults and symptoms using established processes and procedures. The candidate will also maintain knowledge database and...


  • Tallahassee, FL, United States Danfoss Full time

    Requisition ID: 40477Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Job Location(s):Tallahassee, FL, USJob ResponsibilitiesEssential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)o Speak fluent Englisho Maintain a clean, safe and orderly...


  • Tallahassee, FL, United States Danfoss Full time

    Requisition ID: 40477Job Location(s):Tallahassee, FL, USJob ResponsibilitiesEssential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)o Speak fluent Englisho Maintain a clean, safe and orderly workplace.o Maintain certifications required for the role.o Customer Support via email, phone, TeamViewer and text –...


  • Tallahassee, FL, United States Danfoss Full time

    Requisition ID: 40477Job Location(s):Tallahassee, FL, USJob ResponsibilitiesEssential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)o Speak fluent Englisho Maintain a clean, safe and orderly workplace.o Maintain certifications required for the role.o Customer Support via email, phone, TeamViewer and text -...


  • Tallahassee, FL, United States Danfoss Full time

    Requisition ID: 40477Job Location(s):Tallahassee, FL, USJob ResponsibilitiesEssential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned)o Speak fluent Englisho Maintain a clean, safe and orderly workplace.o Maintain certifications required for the role.o Customer Support via email, phone, TeamViewer and text -...


  • Tallahassee, FL , USA, United States Lorven Technologies Full time

    Job Title: Technical Product Support SpecialistLocation: Tallahassee, FLJob Type: ContractKey Responsibilities:• Perform business process analysis on an agile software development team with five years of documented experience.• Provide technical customer support with five years of documented experience.• Develop applications on a Certified Electronic...


  • Tallahassee, United States TEKsystems co Allegis Group Full time

    TEKsystems client is looking for Technical support specialist with 2 or more years of hands on experience. Work days could consist of software configuration, hardware configuration, hardware setup, all types of support, testing, training, etc. We are looking for someone who is a problem solver, quick learner, with strong experience using video conferencing...


  • Tallahassee, United States TEKsystems Full time

    TEKsystems client is looking for Technical support specialist with 2 or more years of hands on experience. Work days could consist of software configuration, hardware configuration, hardware setup, all types of support, testing, training, etc. We are looking for someone who is a problem solver, quick learner, with strong experience using video conferencing...


  • Tallahassee, United States Danfoss LLC Full time

    Technical Support Specialist Requisition ID: 40477 Job Location(s): Tallahassee, FL, US Job Responsibilities Essential Functions, Key Tasks, & Responsibilities: (include the following, other duties may be assigned) o Speak fluent English o Maintain a clean, safe and orderly workplace. o Maintain certifications required for the role. o Customer...


  • , UT, United States Innova Solutions Full time

    Job Title: Technical Support SpecialistInnova Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical...


  • , GA, United States DKMRBH Inc Full time

    Job Title: Technical Support SpecialistDKMRBH Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.Key...


  • DeLand, FL , USA, United States Randstad Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Randstad Digital. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and troubleshooting for computer...


  • Greensboro, NC, United States Advanced Personnel Resources, Inc. Full time

    Job Title: Technical Support SpecialistAdvanced Personnel Resources, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support via phone, chat, or email...