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Entry Level Customer Service Representative

2 months ago

Lees Summit, United States OTW Full time

Our Kansas City-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Service Representative role is unmatched. By working with sales and marketing team members, we are able to stay current with fundraising trends and techniques. Due to client needs, we are seeking a Customer Service Representative who is ready to work in a fast-paced environment and is willing to start immediately.Responsibilities of the Customer Service Representative:Help sustain our business expansion and objectives by raising awareness surrounding our client's missions and goalsAnswer potential donor's questions and, through proper training, respond to their inquiriesRecord donations with accuracy to improve customer enrollment reporting accuracyCollaborate with different causes and organizations within the community to build partnerships while enhancing fundraising effortsWork directly with Customer Service Managers to improve and increase our donor baseQualifications and Requirements of the Customer Service Representative:Some college or a bachelor's degree in Communications is recommended, but not requiredMust have a passion for supporting causes and others within the communityEmpathy and understanding are key when working closely with these causesOrganized, timely, and resourceful are key traitsReady to work in a team-based environment or independently#LI-Onsite