Senior Director, Membership

1 month ago

Arlington, United States American Chiropractic Association Full time

The Senior Director of Membership oversees the development, implementation, and evaluation of membership growth strategies, as well as the day-to-day management of the membership department. This individual is responsible for recruitment and retention, budgeting and customer service for an association of 10,000 individual members and reports to the Executive Vice President.

The successful candidate must understand the importance of membership to an organization and will use existing resources, while recognizing the need for new methods, to engage members and seek out new prospects.

The Senior Director of Membership supervises a team of two and serves as liaison to key volunteer leadership groups: NextGen (early career practitioners), Student American Chiropractic Association (SACA) and the Faculty American Chiropractic Association (FACA). 

Membership Management

  • Develop and implement a comprehensive plan to acquire new members, retain existing members, and re-engage lapsed members.
  • Oversee direct mail campaigns; use of social media; website content, work with members to assist in recruitment efforts and analyze results.
  • Develop and actively manage department budgets and work with finance department to ensure accurate financial tracking of membership dues
  • Monitor, track, and provide monthly membership retention and recruitment reports for ACA leadership
  • Ensures appropriate responses to membership-related inquiries, including payment or membership information updates, membership renewals, online account requests and membership dues and benefits inquiries in a courteous and professional manner.
  • Develop effective communication materials to inform members and prospects about membership benefits and value.
  • Develop and execute promotions for membership, Engage Conference, Student Leadership Conference and other ACA events.
  • Oversee day-to-day duties of the Membership Operations Manager and Senior Associate of Marketing and Member Services.
  • Establish and monitor staff performance and development goals, set objectives, establish priorities, and conduct annual performance appraisals
  • Manage external consultants responsible for fulfillment of specific support services.

Volunteer Management

  • Serve as staff liaison to Membership Committee, supporting their goals and initiatives.
  • Serve as liaison for NextGen, Student American Chiropractic Association (SACA) and Faculty ACA (FACA).
  • Support all leadership and programmatic committees within NextGen, SACA and FACA including, but not limited to: national executive board, membership, communications, specialty councils and the leadership conference.
  • Manage all aspects of the SACA Leadership Conference including, but not limited to: registration, speaker communication, hotel reservations and program creation.
  • Facilitate transitions of leadership among the chapter boards and committee chairs.

Experience

  • Minimum of 5 years of membership experience preferred
  • Proficiency with database platforms (please specify which platforms)
  • Self-directed, highly professional, with excellent organizational, written and oral communications and analytical skills
  • Strong customer service orientation
  • Experience supporting volunteer committees and volunteer leaders
  • Demonstrated ability to prioritize a wide range of tasks and meet deadlines
PandoLogic. Category:Customer Service, Keywords:Membership Director, Location:Arlington, VA-22209

  • Senior Director, Membership

    2 months ago

    Arlington, Virginia, United States NDIA Full time

    POSITION SUMMARY The Senior Director, Membership plays a key role in planning, executing and assessing NDIA strategy and operations in support of NDIA short-, mid- and long-term goals and objectives. The Senior Director, Membership plays a key role in NDIA's Strategic Communications, Strategy and Plan through identification of key topics for NDIA...

  • Senior Director, Membership

    1 month ago

    Arlington, United States National Defense Industrial Association Full time

    Job DescriptionJob DescriptionSalary: $150,000+POSITION SUMMARYThe Senior Director, Membership plays a key role in planning, executing and assessing NDIA strategy and operations in support of NDIA short-, mid- and long-term goals and objectives. The Senior Director, Membership plays a key role in NDIA’s Strategic Communications, Strategy and Plan through...

  • Senior Director, Membership

    2 weeks ago

    Arlington, United States American Chiropractic Association Full time

    The Senior Director of Membership oversees the development, implementation, and evaluation of membership growth strategies, as well as the day-to-day management of the membership department. This individual is responsible for recruitment and retention, budgeting and customer service for an association of 10,000 individual members and reports to the Executive...

  • Senior Director, Membership

    3 weeks ago

    Arlington, United States National Defense Industrial Association Full time

    Job DescriptionJob DescriptionSalary: $150,000+POSITION SUMMARY The Senior Director, Membership and Chapters plays a key role in planning, executing and assessing NDIA strategy and operations in support of NDIA short-, mid- and long-term goals and objectives.  The Senior Director plays a key role in NDIA’s Strategic Communications Strategy and Plan...

  • Senior Director, Membership

    1 month ago

    Arlington, Virginia, 22209, Arlington County, VA, United States American Chiropractic Association Full time

    The Senior Director of Membership oversees the development, implementation, and evaluation of membership growth strategies, as well as the day-to-day management of the membership department. This individual is responsible for recruitment and retention, budgeting and customer service for an association of 10,000 individual members and reports to the Executive...

  • Association Membership Director

    1 month ago

    Arlington, United States Arlington-Mansfield Area YMCA Full time

    Job DescriptionJob DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONJob Title: Association Membership DirectorJob Location: FLSA Status: ExemptJob Code: Reports to: Branch Executive DirectorRevision Date: 04/05/2021Leadership Level: Multi-Team Leader Primary Function/Department: MembershipPOSITION SUMMARY:This position supports the work of the Y, a...

  • Executive Director, Membership and Chapters

    19 hours ago

    Arlington, Virginia, United States National Defense Industrial Association Full time

    Job SummaryThe National Defense Industrial Association (NDIA) is seeking an experienced and strategic leader to serve as the Executive Director, Membership and Chapters. This key role will play a critical part in driving the organization's growth and success by developing and implementing effective membership and chapters strategies.Key...

  • Vice President, Membership

    3 weeks ago

    Arlington, United States National Defense Industrial Association Full time

    Job DescriptionJob DescriptionSalary: $150,000+POSITION SUMMARYThe Vice President, Membership and Chapters plays a key role in planning, executing and assessing NDIA strategy and operations in support of NDIA short-, mid- and long-term goals and objectives.  The Vice President plays a key role in NDIA’s Strategic Communications Strategy and Plan through...

  • Vice President of Membership and Chapters

    1 week ago

    Arlington, Virginia, United States National Defense Industrial Association Full time

    Job OverviewCompensation: $150,000+POSITION SUMMARYThe Vice President of Membership and Chapters is instrumental in strategizing, executing, and evaluating the operations of the National Defense Industrial Association (NDIA) to align with its short-, mid-, and long-term objectives. This role is pivotal in advancing NDIA's Strategic Communications Strategy by...

  • Director / Sr. Director, Executive Membership Sales

    1 month ago

    Arlington, United States The Health Management Academy Full time

    Job DescriptionJob DescriptionAbout The Academy: The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and...

  • Director / Sr. Director, Executive Membership Sales

    2 months ago

    Arlington, United States The Health Management Academy Full time

    Job DescriptionJob DescriptionAbout The Academy: The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and...

  • Vice President, NDIA Membership and Chapters

    2 weeks ago

    Arlington, United States National Defense Industrial Association Full time

    Job DescriptionJob DescriptionSalary: $150,000+JOB TITLE: Vice President, NDIA Membership and Chapters (NDIA/WID)And Executive Director, Women in Defense (WID)DEPARTMENT: Membership and Chapters + WIDSTATUS: ExemptREPORTS TO: President/CEO of NDIADATE: August 2024Note: NDIA is open to dividing this work between one full-time and one part-time employee, so if...

  • Membership and Business Growth Coordinator

    1 week ago

    Arlington, Virginia, United States Alliance for Chemical Distribution Full time

    Position Overview:The financial sustainability of the organization is primarily supported through member contributions and revenue generated from various programs and events. A significant portion of this income is derived from non-dues sources. The Membership and Business Growth Coordinator will play a pivotal role in enhancing this revenue stream....

  • Membership Associate

    3 weeks ago

    Arlington, United States Navy League of the United States Full time

    We are looking for a passionate and highly motivated Membership Associate to professionally represent the Navy League to members and future members. The successful candidate will work under the guidance of the Vice President of Member Engagement, Director of Membership, and the Manager of Membership. Ensures all phases of customer service to members,...

  • Director of Health and Wellness

    4 weeks ago

    Mount Arlington, United States Five Star Senior Living Full time

    RN RequiredMt. Arlington Senior Living is a beautiful community in Mt. Arlington, NJ, with more than 100 units offering assisted living and Alzheimer's care.JOB DETAILS :The OpportunityWe are actively hiring for a Director of Health and Wellness to join our team. The Director is responsible for coordinating resident care to ensure residents remain as...

  • Director of Health and Wellness

    1 month ago

    Mount Arlington, United States Five Star Senior Living Full time

    RN RequiredMt. Arlington Senior Living is a beautiful community in Mt. Arlington, NJ, with more than 100 units offering assisted living and Alzheimer's care.JOB DETAILS :The OpportunityWe are actively hiring for a Director of Health and Wellness to join our team. The Director is responsible for coordinating resident care to ensure residents remain as...

  • Senior Director, Communications

    2 months ago

    Arlington, Virginia, United States National Automatic Merchandising Association Full time

    Summary of Position:NAMA seeks a Senior Director of Communications and Marketing to join its high-energy, results-driven team. Representing the U.S. Convenience Services Industry, the Senior Director of Communications and Marketing will direct, manage and participate in the planning, creation, and implementation of omnichannel public affairs, media...

  • Senior Director, Communications

    1 month ago

    Arlington, United States National Automatic Merchandising Association Full time

    Summary of Position:NAMA seeks a Senior Director of Communications and Marketing to join its high-energy, results-driven team. Representing the U.S. Convenience Services Industry, the Senior Director of Communications and Marketing will direct, manage and participate in the planning, creation, and implementation of omnichannel public affairs, media...

  • Director, Divisions

    3 months ago

    Arlington, United States National Defense Industrial Association Full time

    Job DescriptionJob DescriptionSalary: 100,000JOB TITLE: Director, DivisionsDEPARTMENT: Meetings, Divisions & PartnershipsSTATUS: ExemptREPORTS TO: Senior Vice President, Meetings, Divisions & PartnershipsPOSITION SUMMARY The Director Divisions, with direction from the Sr. VP, Meetings, Divisions and Partnerships, will lead Division goals and operations and...

  • Nursing Director

    4 weeks ago

    Arlington, United States Sunrise Senior Living Full time

    OverviewThe Resident Care Director (RCD)/Nursing Director serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting,...