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Welcome Center Representative
2 months ago
Bluegreen Vacations is seeking a dedicated individual to join our team as a Welcome Center Representative in Lake Delton. As a crucial member of our team, you'll be responsible for ensuring our guests and owners have great experience upon arrival for their vacation.
Responsibilities:
- Warmly greet owners and guests upon arrival, providing exceptional customer service.
- Coordinate update presentations for owners and facilitate their interaction with our service representatives.
- Manage tour bookings, hotel reservations, and inventory reconciliation.
- Assist the in-house marketing team with owner callbacks and inquiries.
- Address special needs and questions from owners and guests, offering local insights and information.
- Provide guests with necessary details, including local maps and information about the area.
- Handle the sale of golf/ski vouchers and inventory gifting.
- Previous experience in customer service or hospitality preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency in computer systems for reservations and inventory management.
- A passion for delivering exceptional experiences to guests and owners.
- Be a part of a dynamic team dedicated to creating lasting vacation memories for families.
- Opportunities for career growth and advancement within Bluegreen Vacations.
- Engaging work environment promoting employee satisfaction and growth.
- Competitive compensation and benefits package.
If you're enthusiastic about working in the hospitality industry and providing unparalleled service, we'd love to hear from you Join us in shaping incredible vacation experiences for our guests and owners.
Apply now to embark on a rewarding journey with Bluegreen Vacations
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Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE
