Customer Service Representative
1 day ago
We are seeking a highly skilled and customer-focused Reservations Agent to join our team at The Wilderness Resort in Wisconsin Dells, WI.
Key Responsibilities:
- Provide exceptional customer service to guests via phone, email, and in-person interactions.
- Answer and direct telephone calls, responding to guest inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with other team members to ensure seamless guest experiences.
- Meet or exceed sales and customer satisfaction targets.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced call center environment.
- Proven customer service experience, with a focus on delivering exceptional guest experiences.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work a variety of shifts, including days, nights, and weekends.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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