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Business Resilience Manager

2 months ago

Tempe, United States Edward Jones Full time
Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

The Business Resilience Risk Manager will join the Business Resilience department as it grows, scales, and matures the firm's Business Resilience Program. The Risk Manager will assist in creating capabilities within Business Resilience to better understand and manage the firm's Crisis Management, Business Continuity, Third Party Resilience, and Cyber Resilience risks. This includes the ongoing design, management and execution of the Crisis Management framework: identifying, measuring, responding to, managing, and reporting on the risks to the firm's resilience, such as operational, third party, cyber resilience, and other risk types.

Business Resilience Risk Manager is responsible for:
  • Supporting Business Resilience Programs with a focus on overall program governance and execution.
  • Contributing to the establishment, maintenance and execution of the Crisis Management framework.
  • Contributing to the establishment, maintenance, and embedding of the Business Resilience Framework, policies, and programs.
    • Engaging with stakeholders in developing Business Resilience standards, guidelines, governance and reporting processes.
    • Documenting control requirements and mapping to industry frameworks
  • Understanding Business Resilience and Third Party regulatory requirements that are applied to the Financial Services Industry to ensure alignment with crisis management and incident response practices.
  • Clearly communicating highly complex models and business concepts to all levels of the firm, including Sr. Leadership, in both written and oral form, in order to effectively influence critical decisions or actions.
  • Proactively working to impact current and future business results and decisions.


At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $81750
Hiring Maximum: $139194

Skills/Requirements

Education/Certification
  • Bachelors Degree in a business or technology related field, or equivalent experience

Years of Relevant Experience
  • Minimum of 4 years' experience in Risk Management, Crisis Management, Business Continuity Planning, Technology, Third Party Risk, or related work experience
  • Experience with the Financial Services Industry is preferred

Functional Skills
  • Demonstrated ability to apply risk management principles to business and technology processes
  • Demonstrated participation in cross-functional teams
  • Knowledge of key program components across Resilience workstreams, including Crisis Management, Scenario Development / Testing, Governance, Education & Awareness
  • Experience with enterprise risk and operational risk management best-practices and controls
  • Demonstrated ability to analyze, comprehend, and leverage complex risk and operational data

Please note: Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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