Business Support Associate
2 months ago
Overview:
Aerotek has an immediate internal opening for a Business Support Associate at the Tempe, AZ office.
Compensation: $21.63 per hour + bonus potential up to $333 per month
Contract Duration: 6 months with potential to be extended based on performance and business need
Job Summary
The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
Key Responsibilities
Contractor and Client Onboarding
Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed
Support client onboarding process, including driving AT&E utilization
Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance)
Assist with contractor training and certification requirements
Lifecycle Management
Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution
Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc.
Manage the processing of live paychecks
Manage contractor travel booking requests
Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution
Operational Support Activities
Provide outstanding front office customer service (telephone and reception area)
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.
In partnership with BSS, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory
Competencies
Ability to prioritize, organize, problem solve and meet deadlines and goals
Ability to communicate effectively and provide follow up
Capability of working in a team-oriented environment and deliver/receive honest feedback
Thorough knowledge of business policies and human resource practices
Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative, practical solutions
Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
Understanding how information impacts the operating company and how data will be used to support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks
Qualifications
1 + years experience in a customer service related position
Associates degree or two years of applicable experience in customer service
Personal Attributes
Team player
Tactful and diplomatic
Self-starter/initiator
Critical thinker
Seeks growth and self-improvement
Flexible
Resilient/composed
Self-aware
Per Colorado Equal Pay Act: The rate of this position is $42,000.00 + bonus potential up to $4,000.00 annually
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Tuition Assistance
Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
aerotekfsg
-
Junior Management Associate
5 days ago
Tempe, Arizona, United States CNCT Business Management Full timePosition OverviewAt CNCT Business Management, we pride ourselves on our unique approach to training and developing future leaders in management. Our commitment to providing extensive, hands-on training ensures that each Junior Management Associate can build a solid foundation for their career. This is achieved through a collaborative team environment where...
-
Business Development Associate
3 months ago
Tempe, United States Innovative Promotions Inc Full timeHere at Innovative Promotions, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Associate to assist our growing customer base to assist in product inquiries, answering questions, and...
-
Community Outreach Associate
4 weeks ago
Tempe, United States CNCT Business Management Full timeJob DescriptionJob DescriptionWe are seeking a dedicated, enthusiastic, and results-oriented professional to join our fundraising team and drive community engagement and donor participation in local events. As we strive to achieve ambitious goals for the upcoming year, we are in need of a Community Outreach Associate to support our mission.As a proud force...
-
Senior Client Support Specialist
1 week ago
Tempe, Arizona, United States iMPact Business Group Full timeJob Overview iMPact Business Group is seeking a Senior Client Support Specialist to join our dynamic team. This role is essential in ensuring exceptional service delivery and customer satisfaction within our organization. You will have the chance to collaborate with a group of dedicated professionals in a supportive and engaging environment. Key...
-
Client Support Specialist
1 week ago
Tempe, Arizona, United States CNCT Business Management Full timeAbout Us: At CNCT Business Management, we are dedicated to making a positive impact in our community. We are currently seeking a Client Support Specialist to deliver outstanding support to our nonprofit partners, both new and existing, as they strive to enhance their charitable outreach efforts.Role Overview: In this position, you will play a vital role in...
-
Client Support Specialist
1 week ago
Tempe, Arizona, United States CNCT Business Management Full timePosition OverviewJoin our team at CNCT Business Management, where we are dedicated to making a positive impact in our community. We are seeking a Client Support Specialist who will play a crucial role in assisting our nonprofit partners, both new and established, in their mission to enhance charitable outreach.In this position, you will actively support...
-
Senior Client Support Specialist
1 week ago
Tempe, Arizona, United States iMPact Business Group Full timeJob Overview Our client, a Global Medical Device Manufacturer, is seeking a Senior Client Support Specialist for a 24 Month + Contract. This role offers a unique opportunity for results-oriented individuals to contribute meaningfully in a collaborative and professional setting. You will work alongside other dedicated and detail-focused professionals in a...
-
Tempe, Arizona, United States WELLS FARGO BANK Full timeJob Overview:At Wells Fargo, we prioritize our customers in every aspect of our operations. We are in search of individuals who value diversity, equity, and inclusion in a work environment where every employee feels appreciated and motivated. Join us in our mission to enhance Wells Fargo through exceptional talent.Position Summary:We are looking for a Senior...
-
Tempe, Arizona, United States WELLS FARGO BANK Full timePosition Overview:At Wells Fargo, we prioritize our customers and are dedicated to fostering an inclusive environment where every individual feels appreciated and motivated. We are currently in search of a Senior Business Relationship Support Specialist within our Commercial Middle Market Banking SBA Division.Key Responsibilities:Manage a diverse and...
-
Business Operations Associate
2 months ago
Tempe, United States TEKsystems Full timeOverview About TEKsystems and TEKsystems Global Services We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500...
-
Business Development Associate
2 months ago
Tempe, United States Khalsa IT Solutions LLC Full timeJob DescriptionJob DescriptionWe are seeking a Business Development Associate to become an integral part of our team! You will gauge sales opportunities and provide extensive customer service to all clients.Responsibilities:Educate and sell company products and services to new and existing customers clientsReach agreed upon sales targets by deadlineClose...
-
Marketing Communications Associate
1 month ago
Tempe, United States CNCT Business Management Full timeJob DescriptionJob DescriptionWe are a leading marketing organization headquartered in Phoenix, and we are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Marketing Communications Associate role is an entry-level position that collaborates closely with our direct fundraising team to...
-
Sales Operations
1 month ago
Tempe, United States W. L. Gore & Associates Full timeAbout the Role: We are looking for a Sales Operations Associate to join our Sales Support team. This person will be providing support to our Field Sales organization to enable an exceptional customer experience. This position will be located at our Tempe facility in Tempe, Arizona, with the possibility of a hybrid remote work arrangement (3 days in Tempe,...
-
Sales Operations
4 weeks ago
Tempe, United States W L Gore and Associates, Inc Full timeAbout the Role: We are looking for a Sales Operations Associate to join our Sales Support team. This person will be providing support to our Field Sales organization to enable an exceptional customer experience. This position will be located at our Tempe facility in Tempe, Arizona, with the possibility of a hybrid remote work arrangement (3 days in Tempe, AZ...
-
Sales Operations
1 month ago
Tempe, United States W. L. Gore & Associates Full timeAbout the Role: We are looking for a Sales Operations Associate to join our Sales Support team. This person will be providing support to our Field Sales organization to enable an exceptional customer experience. This position will be located at our Tempe facility in Tempe, Arizona, with the possibility of a hybrid remote work arrangement (3 days in Tempe,...
-
Production Associate
2 days ago
Tempe, Arizona, United States Quality Support Services Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Associate to join our team at Quality Support Services. As a key member of our production team, you will be responsible for ensuring the quality and accuracy of our products.Key ResponsibilitiesQuality Control: Inspect products at each stage of the production process to ensure they...
-
Facilities Support Associate
1 week ago
Tempe, Arizona, United States Marriott International, Inc Full timePosition OverviewAs a vital member of our team, the Facilities Support Associate plays a crucial role in maintaining the operational excellence of our hotel. This position involves collaboration across various departments, including culinary services, housekeeping, and laundry, to ensure cleanliness and efficiency throughout the establishment.Key...
-
Client Support Associate
2 weeks ago
Tempe, United States Insight Global Full timeA global human resources software company is looking to add 18+ Client Support Consultants to their team. This specific group will be responsible for providing front-line customer support for businesses with a
-
Client Support Associate
2 months ago
Tempe, United States Insight Global Full timeWhat to Expect in the Role: A global human resources software company is looking to add 16+ Client Support Consultants to their team. This specific group will be responsible for providing front-line customer support for businesses with a
-
Business Analyst Associate
1 week ago
Tempe, United States Workforce Opportunity Services Full timeOverview: Be a Part of the WOS Team! Working for WOS is more than a job, its the start of a new career, a unique opportunity to develop your skills through training and individual mentorship. Founded in 2005, Workforce Opportunity Services (WOS) is a leading nonprofit organization committed to developing the skills of untapped talent from historically...