Sr Manager, Technical Sales Specialists

3 days ago

Wilmington, United States Thermo Fisher Scientific Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

Position Summary:

We are looking for a Sr Manager, Product Specialists to provide strong leadership to our Americas team of Technical Sales Specialists (TSS). Your role is vital in meeting CMD growth targets and ensuring smooth regional operations. You will coordinate regional goals, optimize sales processes, collaborate with BUs, develop sales opportunities, and support employee growth. If you are a driven leader who thrives on business growth and encouraging a positive team environment, this opportunity is ideal for you.

This is a remote role that can be located through the US or Canada.

Commercial Leadership:

  • Directly manage all Technical Sales Specialists across the AMER region

  • Attain outstanding growth for the relevant product lines within North America

  • Provide strategic mentorship and operational support to regional sales managers to enable growth and market share gain for IC, GC, and ICP/MS products.

  • Establish and control expense budgets for the team, working closely with finance/commercial partners

  • Implement core business processes and procedures tailored to improve customer delight.

  • Collaborate with all Thermo Fisher teams to drive process improvement initiatives

  • Monitor the performance of territories and product mix using critical metrics and take necessary actions to improve or grow.

  • Optimize resource use in a matrix organization to support commercial growth in the AMER region

Selling Agility:

  • Apply sales key performance indicators to drive initiatives and support our business partners.

  • Analyze team territories and prioritize activities to drive maximum results

  • Coordinate team pipelines to ensure accuracy and timeliness

  • Teach and describe sales processes for successful strategy execution

  • Develop standard methodologies in opportunity management within the team

  • Provide improvement suggestions to minimize off-line reporting tools

Technical:

  • Mentor the team to develop a deep understanding of competitive landscapes and customer workflows.

  • Assess and address the team's competitive intelligence needs

  • Strong Knowledge of GC and/or ICP/MS applications and instruments

  • Ensure balanced selling across the full product portfolio and identify training gaps

  • Bring in technical expertise based on team needs

Minimum Requirements/Qualifications:

  • Bachelor’s degree in Science or Business based disciplines required, MS degree in Science or Business based disciplines preferred

  • Commercial business experience; distribution or international experience required

  • Validated leadership track record in a matrixed environment, with the ability to motivate and lead others

  • Strong mentoring and development skills

  • Ability to build and maintain processes and procedures

  • Excellent written and oral communication skills

  • Familiarity with commercial sales and marketing tools preferred

  • Advanced PC skills

  • Capability to generate and maintain information to provide performance feedback

  • Experience in planning and prioritizing multiple tasks and projects

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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