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Clinical Support Specialist

1 month ago

Andover, United States Simplyhealth Full time

**Clinical Support Specialist**

Location: Andover Position: Not Specified Salary Details: Competitive salary plus excellent benefits Advertising End Date: Not Specified *

* Clinical Support Specialist

About The Role Here at Simplyhealth were looking for a Clinical Support Specialist to join our Clinical Services team, supporting with the delivery of compliance health checks, the resolution and tracking of clinical complaints and reviewing marketing materials.

Youll act as the primary contact for our clinical support inbox, reviewing and responding to compliance queries from member dentists and Simplyhealth colleagues. Well look to you to assist in the review of marketing and clinical support materials across the group to ensure that its clinically accurate including keeping up to date with changes in regulation and legislation to amending guidance documents as required.

A driving license is essential as the role may involve travel to Denplan dental practices (in line with the latest government advice).

**Please note this role will be predominantly home based in line with our new smart working approach; there may be a requirement to attend regular meetings at our Hampshire head office in line with government guidelines and undertake travel related to the role.**

About You Our employees are the heartbeat of Simplyhealth, were looking for passionate individuals that show positivity under strain, show bravery and commitment to do the right thing and regard both written and verbal communication as their strength.

Youll enjoy problem solving and data gathering and ideally youll have an understanding and knowledge of the principles of clinical governance and compliance in dentistry or another clinical area.

If you have recent and current experience working as a Practice Manager, Clinical Manager, Dental Nurse, or, in any capacity in Clinical Governance, this could be the ideal role for you.

**In Return**

Youll receive a competitive basic salary plus benefits including:

* Group annual bonus (discretionary) up to 6.5% of annual salary

* 36 days holiday (including 8 b ank holidays) with an option to buy or sell a further 5 days

* A pension scheme with 6% from us, a minimum 3% from you with the option to increase or decrease when you join. If you decide to contribute 4% or above we will add a further 4% which can be allocated in different ways

* A yearly company funded allowance of 500 that you can choose to use against great benefits such as private medical insurance, shopping vouchers and fitness accessories

* A company paid health plan allowing you to access free healthcare appointments for Dental, Optical, Physio and more

Your Recruitment Journey At Simplyhealth were focused on providing an application, assessment and onboarding journey that is fair, consistent, diverse and inclusive for all, allowing us to hire top talent based on the skills and behaviours pivotal to your and our success.

We use a number of techniques to help us select successful candidates, these form part of each review and will vary according to the role. We provide details in advance to help you prepare, these may include but are not limited to:

Pre-set video interview

Verbal and numerical aptitude test

Competency style interview

Role Play

Presentation

Working styles questionnaire

If successful, well contact you to tell you the great news of your offer and welcome you to Simplyhealth, followed by details of your conditional offer of employment. The offer will be subject to our pre-employment checks, completed by our 3rd party partner Experian, which include a basic disclosure and barring service (DBS) and credit check.

Please contact our Talent Acquisition Team if you have any questions; talentacquisitionteam@simplyhealth.co.uk . **#LI-Remote**