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Clinical Support Specialist

2 months ago


Andover, Massachusetts, United States Integrated Dermatology of Brookline Full time

Position Overview:
We are looking for a dedicated Clinical Support Specialist to become a vital part of our thriving Dermatology practice.

Key Responsibilities:
As a Clinical Support Specialist, you will be responsible for a variety of administrative and clinical tasks, including:

  • Utilizing our Electronic Medical Record (EMR) system effectively.
  • Assisting healthcare providers by performing both administrative and clinical functions.
  • Conducting patient interviews to gather comprehensive medical histories.
  • Documenting patient medical histories, vital signs, and test outcomes in medical records.
  • Ensuring the cleanliness and sterilization of medical instruments and equipment.
  • Supporting physicians during examinations by providing necessary instruments and materials.
  • Maintaining cleanliness in treatment areas post-examination.
  • Upholding established office policies and procedures to ensure compliance.
  • Creating a safe and welcoming environment for patients, visitors, and colleagues.
  • Addressing patient needs efficiently and courteously.
  • Responding to the needs of medical staff before, during, and after patient consultations.
  • Managing incoming calls and greeting patients in a professional manner.

Qualifications:
The ideal candidate will possess:

  • Exceptional computer proficiency.
  • The ability to handle confidential information with discretion.
  • Strong verbal and written communication skills.
  • Excellent organizational capabilities.
  • A proactive approach to tasks.
  • A collaborative spirit and ability to work as part of a team.
  • Willingness to travel between office locations as necessary.

Work Schedule:
Typical working hours are Monday through Thursday, from 8 AM to 5 PM.

Experience Requirements:
A minimum of 3 to 5 years of experience in a medical environment is required, along with familiarity with Electronic Medical Records (EMR).

Educational Background:
A High School Diploma or equivalent is mandatory.

Certifications:
A Medical Assistant Certificate/Diploma or an Associate degree is preferred.

Compensation:
Starting pay is $22.00 per hour, with potential increases based on experience.