Call Center Representative

7 days ago

Louisville, United States Actalent Full time

Patient Support

Louisville, Kentucky

Pay: $17/hr

Job Description

• Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is HIGH volume.

• Accurately and completely capture information and update systems appropriately.

• Provide availability, tracking, and shipping information for patient’s medication as needed.

• Schedule treatments to be sent to the patient or patient’s healthcare provider.

Qualifications

  • High School Diploma or GED

  • Medical and/or pharmaceutical terminology experience

  • High volume call experience

NICE TO HAVE

  • One (1) year of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field.

  • Bilingual in Spanish and English

Job Type

This is a contract position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Louisville, Kentucky.

  • Must have reliable transportation.

Work Environment

Shifts available: 8:30am to 4pm, 9:30am to 5pm, 10:30am to 7pm, or 11:30am to 8pm. Desk job in a close-door pharmacy talking to patients and providers on the phone.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

  • Call Center Representative

    3 weeks ago

    Louisville, United States Randstad North America, Inc. Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other Call Center, Representative, High School, Healthcare, Staffing, Technology

  • Call Center Representative

    3 months ago

    Louisville, United States The Auto Club Group Full time

    Call Center Representative - Roadside Assistance. As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have th Roadside, Call Center, Representative, Retail, Insurance

  • call center representative

    2 weeks ago

    Louisville, United States Randstad Full time

    call center representative. louisville , kentucky posted 5 days ago job details summary $16.99 - $17 per hour temp to perm high school category office and administrative support occupations referenceAB_4596567 job details Do you love helping people and making a difference in their every day life? Would you like to play a vital role in...

  • Pharmacy Call Center Representative

    4 days ago

    Louisville, Kentucky, United States CornerStone Staffing Full time

    **Exciting Opportunity for a Pharmacy Call Center Representative**CornerStone Staffing is seeking a highly skilled and customer-focused individual to join our team as a Pharmacy Call Center Representative. As a Pharmacy Technician, you will play a critical role in providing top-notch customer service to patients, caregivers, and healthcare providers.**Key...

  • Pharmacy Call Center Representative

    7 days ago

    Louisville, Kentucky, United States CornerStone Staffing Full time

    Job Summary: CornerStone Staffing is seeking a skilled Customer Service Representative to join our team as a Call Center Agent in the healthcare industry.About the Role: As a Call Center Agent, you will be responsible for handling inbound and outbound phone calls to/from patients, caregivers, and providers. You will provide exceptional customer service,...

  • Call Center Representative

    1 week ago

    Louisville, United States LHH Recruitment Solutions Full time

    Are you seeking new employment opportunities? LHH Recruitment Solutions is searching for an experienced and professional call center candidates in the Louisville, KY (40299) area interested in a quick-moving opportunity to fill a Patient Support Representative role! This position is fully onsite with a positive working environment. Please review the job...

  • Call Center Representative

    1 month ago

    Louisville, United States LHH Recruitment Solutions Full time

    Are you seeking new employment opportunities? LHH Recruitment Solutions is searching for an experienced and professional call center candidates in the Louisville, KY (40299) area interested in a quick-moving opportunity to fill a Patient Support Representative role! This position is fully onsite with a positive working environment. Please review the job...

  • Call center representative

    6 days ago

    Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...

  • Call Center Representative

    1 day ago

    Louisville, United States City Wide Facility Solutions Full time

    Are you passionate about lead generation and social media? Do you enjoy creating opportunities that lead to successful sales? If you're looking for a role that offers commission potential along with a solid base salary, we’d love to hear from YOU! City Wide, the top management company in the building maintenance sector, provides effective solutions for...

  • Call center representative

    1 month ago

    Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...

  • Call center representative

    2 weeks ago

    Louisville, United States Randstad Full time

    Do you love helping people and making a difference in their every day life? Would you like to play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you! ...

  • Call Center Representative

    3 weeks ago

    Louisville, United States TEKsystems Full time

    Description: The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: • Excellent communications skills • Ability to quickly navigate through system applications to...

  • Call Center Representative

    3 weeks ago

    Louisville, United States TEKsystems Full time

    Description: The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: • Excellent communications skills• Ability to quickly navigate through system applications to...

  • Call Center Representative

    1 month ago

    Louisville, United States LHH Full time

    Position: Patient Support Representative. ON-SITE POSITION Location: Louisville, KY, 40299. Hours: Several shifts 8a-4:30p, 9a-5:30p, 10a-6:30p, 11:30a-8p EST *Tend to need more people 9-530* Job description: This is their tier 1 customer support group. A lot of order taking, Verifying prescriptions and pushing orders along the process, "wheres my...

  • Call Center Customer Service Representative

    2 months ago

    Louisville, United States Vaco Los Angeles Full time

    Call Center Customer Service Representative in Louisville at Vaco **Location:** **Experience:** Not Specified **Job Description** At Vaco,we help you **get the advantage over your competition!** We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring...

  • Call Center Representative

    2 months ago

    Louisville, United States LHH Full time

    Position: Patient Support Representative.ON-SITE POSITIONLocation: Louisville, KY, 40299.Hours: Several shifts – 8a-4:30p, 9a-5:30p, 10a-6:30p, 11:30a-8p EST*Tend to need more people 9-530*Job description:This is their tier 1 customer support group.A lot of order taking, Verifying prescriptions and pushing orders along the process, "where’s my package...

  • Call Center Representative

    2 weeks ago

    Louisville, KY, United States TEKsystems Careers Full time

    *Description:* The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. Essential Job Functions: Excellent communications skillsAbility to quickly navigate through system applications to obtain and...

  • Call Center Representative

    3 weeks ago

    Louisville, United States RemX Full time $17

    Job DescriptionJob DescriptionTitles: Re-Enrollment Advocate (REA)Employment Type: Seasonal Contract with chance to convert to permLocation: Onsite | Louisville, KY 40299Pay: $17.00 an hourScheduling: Availability M – F 8:00 AM – 8:00 PM,Start Date: 9/23/24RESPONSIBILITIES:Handled approximately 70 – 90 inbound calls daily.Place outbound calls as needed...

  • $17 Call Center Representative

    3 weeks ago

    Louisville, United States RemX Full time $17

    Job DescriptionJob DescriptionDo you have previous call center experience? Are you passionate about delivering excellent customer service?If you answered yes, we are searching for you!Apply today to join a growing company that will appreciate your skills! We are quickly hiring!JOB DETAILSOnsite in Louisville, KYPay Rate: $17 an hourFull Time Brief List of...

  • Call Center Representative

    5 days ago

    Louisville, United States Louisville Water Company Full time

    Apply for Job Job ID 11898 Location Corporate Office Full/Part Time Full-Time Regular/Temporary Regular Add to Favorite Jobs Email this Job Reports ToSupervisor - Customer Care Hourly RateGrade: G04 Hourly Rate Range: $17.50 - $27.95 (Commensurate with experience) Incentive Bonus: In addition to your hourly rate, employees are eligible for additional...