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Customer Support

2 months ago

Salt Lake City, United States BBSI Full time
Shift: 8AM-5PM Monday- Friday

Pay Rate: $15.50 /hr.

Position Summary: Customer support in a call center. Assisting customers through various channels including chat, email, phone calls, and walk-ins. Must possess computer literacy and type at a minimum of 40 words per minute.

Job Description: The ideal customer support associate will play a crucial role in facilitating in assisting customers with the claims process. Some cases may require meticulous investigation akin to solving intricate puzzles to ascertain rightful ownership.

Do you:

  • Excel in accuracy and precision?

  • Thrive with clearly defined direction and structure?

  • Enjoy being a valuable resource of knowledge?

  • Welcome opportunities for independent work?

  • Find satisfaction in problem-solving and adaptability?

  • Prefer a focus on factual data over drama?

  • Work best independently rather than in groups?

  • Approach decisions skeptically, requiring substantial information?

  • Tend to communicate in an informative and factual manner?

  • Possess a natural sense of urgency and agility in task management?

  • Value direct and straightforward communication?

  • Seek variety and new challenges over routine?
Prefer an organized work environment?

Benefits (upon successful completion of the probationary period) include:
  • 401(k) with matching

  • Dental insurance

  • Employee assistance program

  • Flexible schedule

  • Flexible spending account

  • Health insurance

  • Health savings account

  • Life insurance

  • Paid time off

  • Parental leave

  • Retirement plan

  • Vision insurance
Experience:
  • Customer service (Preferred)
  • Proficiency in Microsoft Office (Preferred)

Work Location: Potential for hybrid/remote work based in Salt Lake City, UT (upon successful completion of the probationary period)