Customer Support Specialist
1 month ago
As a member of the Technical Services Department at Motorola Solutions, you will be responsible for delivering post-sales support and solutions to Flex customers. This involves answering technical questions and resolving technical issues for customers running Flex proprietary software in a Windows, Linux, and Unix environment.
Key Responsibilities- Receives requests for computer technical assistance and problem resolution from customers or company employees.
- Performs technical problem diagnostics and maintenance for Flex software products to ensure efficient operation in the application environment.
- Conducts required testing of modified programs to ensure that changes operate correctly and that have no adverse impact on programs or systems operations.
- Directs activities to contribute to the overall performance of the Technical Services Department operations.
- May work on Project Teams for new or enhanced products to ensure supportability of product upon project completion.
- Places appropriate priority on problems reported by customers or internal personnel.
- Proactively seeks to identify ways to improve assigned team, the Technical Services department, and the company.
- High School Diploma or equivalent.
- 2+ years of customer service/support experience.
- Must be able to obtain background clearance as required by government customer.
- Legal authorization to work in the U.S. indefinitely is required.
- Incentive Bonus Plans.
- Medical, Dental, Vision benefits.
- 401K with Company Match.
- 10 Paid Holidays.
- Generous Paid Time Off Packages.
- Employee Stock Purchase Plan.
- Paid Parental & Family Leave.
- and more.
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Customer Service Operations Manager
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Desktop Support Specialist in Salt Lake City
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Customer Support Specialist
4 weeks ago
Salt Lake, Utah, United States Motorola Full timeJob SummaryAs a member of the Technical Services Department at Motorola Solutions, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. This involves answering technical questions, resolving issues, and maintaining positive long-term partnerships between Motorola Solutions and our customers.Key...
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Insurance Support Specialist
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Product Support Specialist Technical Support
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IT Support Specialist
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System Support Specialist
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Diagnostic Imaging Specialist
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Sales Support Specialist
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Peer Support Specialist
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PremierOne Hypercare Support Specialist
4 weeks ago
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Field Technical Support Specialist
4 weeks ago
Salt Lake, Utah, United States American Cybersystems Full timeJob Summary:BCforward is seeking a highly motivated Field Technical Support Specialist to provide on-site support to customers in Salt Lake City, UT. The ideal candidate will have experience working with hardware, software, and equipment products, as well as excellent interpersonal and analytical skills.Key Responsibilities: Provides on-site field support to...
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Salt Lake, Utah, United States Resource Innovations Full timeCustomer Service and Rebate Processing SpecialistResource Innovations is seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist to join our dynamic team.As a Customer Service and Rebate Processing Specialist, you will be providing customer service support over calls and email, as well as data entry into various database...
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Certification Support Specialist
7 days ago
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PremierOne Hypercare Support Specialist
4 weeks ago
Salt Lake, Utah, United States Motorola Full timeJob DescriptionJob SummaryThe Hypercare Support Specialist will be responsible for providing technical support and customer service to Motorola Solutions' public safety customers. This role will work closely with customers to understand their business requirements and provide solutions to meet their needs.Key ResponsibilitiesProvide face-to-face customer...
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Certification Support Specialist
4 weeks ago
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