Area Manager- Specialty Coatings

1 month ago

Cleveland, United States Painters Supply & Equipment Full time

Job Type

Full-time

Description

Job Title: Area Manager- Specialty Coatings

Job Type: Full-time

We are seeking an experienced and motivated Area Manager -Specialty Coatings to join our team. As an Area Manager for Specialty Coatings, you will be responsible for overseeing the sales and operations of our specialty coatings products in your designated regions. You will work closely with our sales team, customers, and distributors to ensure that our products are meeting the needs of the market and driving revenue growth.

The Specialty Coatings Division is tasked with growing market share of coatings and supplies in a range of professional segments that includes Industrial, Marine, Wood, Commercial Fleet, Aerospace, and Architectural coatings. PSE Group is a growing company with locations throughout the Southeast, Midwest, and Atlantic Regions

Responsibilities

Region Management:

  • Develop and execute sales strategies to achieve revenue targets and increase market share
  • Build and maintain strong relationships with customers and distributors
  • Provide technical support and training to customers and sales team
  • Monitor market trends and competitor activity to identify opportunities and threats
  • Collaborate with cross-functional teams to ensure product development and marketing efforts align with customer needs
  • Manage and motivate a team of sales representatives to achieve individual and team goals
  • Ensure compliance with company policies and procedures
  • Maximizes sales and profit results specific to Specialty Coatings Division within Painters Supply & Equipment Co. and Family of Companies.
  • Coordinates sales territories and region markets by establishing area boundaries and goals.
  • Provide input to Division Director for setting sales and budget standards.
  • Implement sales plans in line with corporate objectives in terms of volume and profitability.
  • Analyze and review, with the appropriate personnel, various operation reports to ensure profitability and budget goals are achieved.
  • Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by executive management.
  • Monitor operations to optimize performance potential.
  • Assist to rectify delinquent accounts.
  • Know and understand the goals and mission of Company business plan. Know and understand the Company Quality Management System.
  • Manage Region(s) new business pipeline using PSE's Customer Relationship Management (CRM)
  • Conduct self in professional manner to ensure customers' quality and service expectations are met.
Customer Service:
  • Be readily accessible to region personnel for advice/assistance through use of phone, cell phone and e-mail.
  • Communicate to region personnel, current sales promotions, new product development, etc.
  • Build and manage relationships with existing and potential customers.
  • Identify potential problems and work through with sales support network.
  • Give immediate attention to customer comments and complaints and mediate to resolution.
  • Complete the appropriate nonconformance or corrective action form and forward accordingly.
  • Support region personnel with technical, sales, and marketing assistance as needed.
  • Assist with inside customer service, as needed, including servicing customers and/or processing their orders.
  • Process sales transactions using POS devices and Company guidelines.
  • Provide customer with information on both established and new products.
  • Work with PSE purchasing group regarding supply chain matters to ensure customers expectations are met.
Sales/Marketing:
  • Collect reliable customer and territory information.
  • Identify current market competitors and their strengths and weaknesses.
  • Know PSE/PPG competitive advantages, be able to articulate value proposition internally and externally
  • Formulate objectives based upon historical performance and market conditions.
  • Read and interpret market information and identify opportunities.
  • Actively seek to become key knowledge source for region personnel regarding Specialty Coatings division and related products.
Region Personnel Management:
  • Support the recruitment, interview and development of region personnel as needed. Ensure staffing levels and employee schedules are determined and implemented accordingly.
  • Write and administer employee performance appraisals and Performance Improvement Plans for reporting personnel.
  • Know the job duties of reporting personnel and ensure their completion to Company standards.
  • Safety & Security
  • Monitor safety standards to ensure compliance with Company and Governmental regulations.
  • Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.
Additional Duties
  • Accompany and assist sales team members on sales calls.
  • Further knowledge of Specialty Coatings industry through Company training, trade journals, seminars, etc.
  • Further knowledge/skills regarding sales techniques and methods.
  • Perform other duties as assigned.
  • Assist staff with periodic or annual store inventories.
  • Special projects as assigned.
Training Requirements
  • Attend various manufacturer training seminars and/or training schools. Seminar may be conducted after normal business hours. Training schools may require overnight travel up to five (5) days.
If you are a results-driven individual with a passion for the coatings industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Requirements

Requirements
  • Bachelor's degree in Business, Marketing, or related field
  • Minimum of 5 years of experience in sales and/or management in the coatings industry
  • Previous record of effective management including expense control and sales management
  • Strong knowledge of specialty coatings products and applications usually obtained through one or more years' experience in a store or other Company position or related experience in the Specialty Coatings industry.
  • Proven track record of achieving sales targets and driving revenue growth
  • Excellent communication, negotiation, and interpersonal skills
  • -bility to lead and motivate a team to achieve goals
  • Strong analytical and problem-solving skills
  • Ability to work all scheduled hours as needed.
  • Willingness to travel within the designated area
  • If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy.
  • Must have acceptable driving record from State Motor Vehicle Bureau

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