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Application Support Associate

2 months ago

Pittsburgh, United States TEKsystems Careers Full time

*Description:*
Our largest client in Pittsburgh is looking to add application support associates to their team. These roles are hybrid in downtown Pittsburgh and cannot work C2C.
We are looking for individuals with 2-3 years of experience working in helpdesk, desktop, support technician type roles. These roles will also require to be on call during some evenings and weekends. You will be maintaining digital operations for 17 applications; working on servers, upgrading software, patching software handled by infrastructure team, installing certificates, and working change requests on the run side. You will also be handling some incident management, working in ServiceNow.
*Additional Skills & Qualifications:*
ADDITIONAL SKILLS
• Analytical Thinking
• Application Maintenance
• Application Programming Interfaces (API's)
• Decision Making and Critical Thinking
• IT Environment
• Software Reliability Management
• System Development Life Cycle
• Technical Troubleshooting
Soft skills that would make a candidate successful in this role:
• Critical and analytical thinking
• Team environment
• Verbal and written communication
• Software reliability
• Knowledge of System development life cycle
Degrees or certifications for the candidate to be successful:
• Associate or Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience
• Bootcamp Certificates
• Entry level to 2- 3+ years of experience required.
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 
§  Medical, dental & vision 
§  Critical Illness, Accident, and Hospital 
§  401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
§  Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
§  Short and long-term disability 
§  Health Spending Account (HSA) 
§  Transportation benefits 
§  Employee Assistance Program 
§  Time Off/Leave (PTO, Vacation or Sick Leave) 





About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.