IT Support Associate
1 month ago
We are seeking a highly motivated and detail-oriented individual to join our team as an IT Support Associate. This is an excellent opportunity for someone looking to start their career in IT and gain hands-on experience in a fast-paced environment.
Key Responsibilities:
- Handle Tier 1 tickets and provide technical support to clients
- Perform daily shift walks and routine audits to ensure data center security and compliance
- Follow strict security protocols to access client equipment and data
- Process and prioritize client and employee technical requests
Requirements:
- Industry certification(s) preferred (such as CCNA, CompTIA A+, or Network+)
- Associate degree in a technical discipline or technical equivalent work experience
- Previous exposure to or experience in an IT environment
- Excellent written and verbal communication skills
- Strong analytical and independent problem-solving skills
What We Offer:
- A comprehensive benefits package including health, dental, and vision insurance
- A 401(k) plan with a generous match
- Opportunities for professional development and education
- A hybrid work model for many roles
Expedient is an equal opportunity employer and welcomes applications from qualified candidates without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.
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