Customer Service Specialist

7 days ago


Anaheim, United States LOBEL FINANCIAL Full time

Join a Thriving Team at Lobel Financial

Ready to take your customer service skills to the next level? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Position: Customer Service Specialist
Location: Anaheim, CA

Why Join Us?

  • Career Growth: We believe in promoting from within and empowering our employees to develop their skills.
  • Comprehensive Benefits: Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off

What You'll Do:

  • Deliver Outstanding Service: Handle inbound customer inquiries with a friendly and empathetic approach.
  • Problem Solving: Quickly resolve issues and provide effective solutions, ensuring a positive customer experience.
  • Multi-Channel Communication: Manage calls, emails, and other customer interactions professionally and efficiently.
  • Process Management: Follow established procedures to document interactions, update profiles, and maintain accurate records.
  • Goal-Oriented: Strive to meet and exceed personal and team targets consistently.

What You'll Bring:

  • Experience: Previous success in a customer service, client support, or related role preferred.
  • Skills: Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
  • Adaptability: Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.
  • Dependability: Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
  • Language Skills: Bilingual in Spanish and English preferred.

Compensation: Starting wage of $18/hr. with potential for higher based on experience.

Ready to Make a Difference? Join a team that values your skills and supports your growth. Apply today and discover a fulfilling career at Lobel Financial



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