Strategic Account Manager
1 week ago
Client management role focused on client program management, project management, and overall client satisfaction and retention. This position develops deep relationships within client organizations that lead to increased adoption, utilization, and revenue opportunities. Gain extensive knowledge of client strategy, operational goals, internal stakeholders, decision-making processes, business needs, and other internal factors that provide opportunities for product adoption and revenue growth.
Duties and Responsibilities:
- Serve as the day-to-day contact for clients
- Responsible for client satisfaction and account retention
- Project Manage as well as implement newly assigned clients as well as an existing business growth
- Develop Scope and Requirements for Solution Design
- Lead all client implementations, manage new project deployments, and train stakeholders on the mPulse software
- Build and Lead Client UAT
- Monitor customer programs, build reports that highlight program outcomes, and showcase results to client stakeholders
- Leverage a comprehensive understanding of mPulse products and services to provide recommendations to client pain points
- Build strong cross-functional relationships within client accounts
- Identify new business expansion and adoption opportunities
- Create SOWs as needed
- Manage internal resources efficiently to achieve client and company goals
- Interface with mPulse teams to drive innovation and collaboration
- Confirm programs meet regulatory requirements (HIPAA. TCPA, etc.)
- Lead on identifying, escalating, and resolving all client issues utilizing issues log
- Serve as Customer Advocate within mPulse (product, billing, etc.)
- Identify and secure case studies, outcomes, and referral opportunities from clients
- Manage client governance with regularly scheduled client meetings
- Understand and share industry trends, competitors, compliance
- Demo and train existing clients on mpulse products
- Ensure the client reports delivery
- Consult on product innovation and improvements
- Lead quarterly business reviews with clients with the Director of Account Strategy
- 5+ years of healthcare industry experience
- Demonstrated success in client relationship planning, management, and strategy
- Experience working with healthcare-related technologies, data, and software(s)
- Prior experience in cross-functional roles and team collaboration
- Experience in mobile technologies (SMS, email, App, Push Notifications)
- Strong analytical and problem-solving skills
- Expertise in leading client adoption, measurement, and achievement of ROI
- Experience in complex project management
- Excellent organizational skills, ability to multi-task, and self-motivation.
- Technical aptitude with the ability to adapt, learn quickly, and teach others
- Proficient use of MS Office Suite (particularly Excel and PowerPoint), Salesforce.com, project management tools, JIRA, etc.
- Excellent communication skills and highly collaborative
- Ability to stand and sit for extended periods.
- Ability to lift 10 lbs weight.
-
Strategic Account Manager
4 weeks ago
Arizona City, Arizona, United States mPulse Mobile Full timeJob DescriptionAs a Strategic Account Manager at mPulse Mobile, you will be responsible for managing client relationships and driving business growth. This role requires a strong understanding of the healthcare industry and the ability to develop and implement effective client strategies.Key Responsibilities:Manage client relationships and develop strategic...
-
Strategic Account Manager
4 weeks ago
Oklahoma City, Oklahoma, United States Rain For Rent Full timeJob Title: Strategic Account ManagerRain for Rent is seeking a highly skilled Strategic Account Manager to join our team. As a Strategic Account Manager, you will be responsible for managing and growing our strategic accounts, identifying new business opportunities, and developing and executing account plans to drive revenue growth.Key...
-
Strategic Account Manager
4 weeks ago
Oklahoma City, Oklahoma, United States Rain For Rent Full timeJob Title: Strategic Account ManagerAt Rain for Rent, we are seeking a highly skilled Strategic Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing our strategic accounts across the continental USA.Key Responsibilities:Develop and execute annual account plans to increase revenue and customer...
-
Strategic Account Manager
2 weeks ago
Iowa City, Iowa, United States Leggett & Platt Incorporated Full timeJob Title: Strategic Account ManagerAbout the Role:We are seeking a highly skilled Strategic Account Manager to join our Sales team at Leggett & Platt Incorporated. As a Strategic Account Manager, you will be responsible for developing and implementing a holistic sales strategy to maintain current business and create new business opportunities with strategic...
-
Strategic Account Manager
1 week ago
Iowa City, United States Leggett & Platt Incorporated Full timeWe, at Leggett & Platt Inc., are searching for a Strategic Account Manager within our Sales team to help support our Work Furniture business in (or within close proximity) to Muscatine , IA . Our Work Furniture business brings an intense focus on the Account Manager, Manager, Strategic, Sales, Business, Product Development, Accounting
-
Strategic Account Manager
2 weeks ago
Iowa City, United States Leggett & Platt Incorporated Full timeWe, at Leggett & Platt Inc., are searching for a Strategic Account Manager within our Sales team to help support our Work Furniture business in (or within close proximity) to Muscatine , IA . Our Work Furniture business brings an intense focus on the Account Manager, Manager, Strategic, Sales, Business, Product Development, Accounting
-
Strategic Account Manager
2 weeks ago
Kansas City, Missouri, United States SMC Corporation of America Full timeJob SummaryThe Strategic Account Manager at SMC Corporation of America is responsible for managing and growing sales through proactive management of top strategic accounts and SMC distributors. This role requires strong relationship-building skills, a comprehensive understanding of pneumatic components and their application, and the ability to present SMC's...
-
Strategic Account Manager
1 week ago
Arizona City, United States mPulse Mobile Full timeClient management role focused on client program management, project management, and overall client satisfaction and retention. This position develops deep relationships within client organizations that lead to increased adoption, utilization, and revenue opportunities. Gain extensive knowledge of client strategy, operational goals, internal stakeholders,...
-
Strategic Account Manager
1 week ago
Texas City, United States Sterling Solutions LLC Full timeCompany Summary: Sterling Site Access Solutions, LLC is a national vertically integrated site access service provider to the North American Energy Infrastructure Marketplace. An Illinois based company, with facilities located across the country, including regional construction offices, distribution centers and world class manufacturing facilities. As a data...
-
Strategic Account Manager
1 week ago
Texas City, United States Sterling Solutions LLC Full timeCompany Summary: Sterling Site Access Solutions, LLC is a national vertically integrated site access service provider to the North American Energy Infrastructure Marketplace. An Illinois based company, with facilities located across the country, including regional construction offices, distribution centers and world class manufacturing facilities. As a data...
-
Strategic Account Manager
2 weeks ago
Jersey City, New Jersey, United States LogiNext Full timeLogiNext is seeking a seasoned account management professional to drive the success of its key client accounts.Key ResponsibilitiesDevelop and execute strategic plans to upsell and cross-sell the LogiNext product suite to clients.Collaborate with business development and technology teams to deliver tailored solutions to clients.Build and maintain strong...
-
Account Manager, Strategic Partner
1 week ago
Texas City, United States TOPCON Full timeTopcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and...
-
Account Manager, Strategic Partner
2 weeks ago
Texas City, United States TOPCON Full timeTopcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and...
-
Strategic Account Manager
2 months ago
salt lake city, United States Future Electronics Full timeAbout the roleAs a Strategic Account Manager, you will be responsible for developing new Future Electronics customers while maintaining and delighting current customers within your local geography. You will be managing all aspects of customer engagement including: customer’s demand schedule, credit issues, quote management, and product knowledge. This role...
-
Account Manager
1 week ago
Arizona City, United States Oneview Healthcare Full timeThis role is responsible for the Customer's overall health & satisfaction including maximizing their use of the Oneview solution to enable their ability to demonstrate value and the realization of their return on investment (ROI). This is a highly collaborate role that requires strong communication skills, as you will interact daily with customers, vendors,...
-
Account Manager
1 week ago
Arizona City, United States Oneview Healthcare Full timeThis role is responsible for the Customer's overall health & satisfaction including maximizing their use of the Oneview solution to enable their ability to demonstrate value and the realization of their return on investment (ROI). This is a highly collaborate role that requires strong communication skills, as you will interact daily with customers, vendors,...
-
Strategic Account Growth Manager
4 weeks ago
Oklahoma City, Oklahoma, United States beBee Professionals Full time $95,000 - $130,000About beBee ProfessionalsWe are a pioneering professional networking platform that empowers professionals to form meaningful connections across industries, fostering a culture of collaboration and knowledge sharing. Our vibrant community is built on the principles of mutual growth and support, driving careers to new heights.The RoleAs a Senior Key Account...
-
Strategic Account Growth Manager
2 months ago
Oklahoma City, Oklahoma, United States beBee Professionals Full time $95,000 - $130,000About beBee ProfessionalsWe are a pioneering professional networking platform that empowers professionals to form meaningful connections across industries, fostering a culture of collaboration and knowledge sharing. Our vibrant community is built on the principles of mutual growth and support, driving careers to new heights.The RoleAs a Senior Key Account...
-
Account Manager
4 weeks ago
Arizona City, Arizona, United States Oneview Healthcare Full timeJob Title: Account ManagerThis role is responsible for the overall health and satisfaction of our customers, ensuring they derive maximum value from our Oneview solution. As an Account Manager, you will be the primary point of contact for assigned customers, developing a deep understanding of their culture, strategic initiatives, and business goals.Customer...
-
Strategic Account Manager
3 weeks ago
Jersey City, New Jersey, United States Boston Consulting Group Full timeJob SummaryAs a Client Development Senior Manager at Boston Consulting Group, you will play a critical role in driving business growth and client engagement. This position requires a strategic thinker with exceptional organizational and communication skills.Key Responsibilities Develop and execute account plans to drive business growth and client...