Customer Service Representative

5 days ago


Elmhurst, United States NorthShore University HealthSystem Full time
Position Highlights:
  • Position: Customer Service II
  • Location: Elmhurst Hospital
  • Part Time
  • Hours: Wed, Fri, Sats from 10p to 6:30a
What you will need:
  • High School Diploma or GED
  • One year of call center experience
  • Proficiency with Microsoft Office applications
  • Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
  • Strong organizational skills
  • Aptitude for organization, people, and non-routine situations
General Summary:Under general supervision and according to established policies and procedures, actively performs up to two of the Customer Service Specialist jobs, including the Operator skillset as priority, and then Physician Referral / Class Registration or Patient Call Attendant, depending on shift and location. Ensures adherence to department standards of excellence.Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


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