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Front Desk Coordinator

1 month ago

Dublin, Ohio, United States Aimbridge Hospitality Full time
About the Role

We are seeking an experienced and skilled Front Desk Supervisor to join our team at Aimbridge Hospitality. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences while maintaining a high level of operational efficiency.

Key Responsibilities
  1. Lead and motivate front desk team members to provide exceptional customer service and maintain a positive work environment.
  2. Develop and implement processes to improve front desk operations, including optimizing check-in and check-out procedures and streamlining communication with other departments.
  3. Conduct regular audits to ensure compliance with company policies and procedures, and identify areas for improvement.
  4. Collaborate with the management team to develop and implement strategies to drive revenue growth and improve guest satisfaction.