Customer Experience Coordinator

1 week ago


Dublin, Ohio, United States Aimbridge Hospitality Full time

**About the Job**: As a Front Desk Supervisor, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and maintaining high operational standards. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

**Responsibilities:**

  • Lead the front desk team to deliver exceptional guest service.
  • Manage daily front desk operations, including check-in and check-out processes.
  • Monitor and analyze performance data to identify areas for improvement.
  • Develop and implement strategies to increase room revenue and occupancy.

**Requirements:**

  • At least 2 years of experience in a hotel front desk or related role.
  • Proven leadership and supervisory skills.
  • Excellent communication and problem-solving abilities.

**What We Offer:**

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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