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Front Desk Ambassador

1 week ago

Dublin, Ohio, United States The Rail Full time

The Rail Craft Kitchen is seeking a talented individual to join our team in Dublin, OH.

Our Story

We are more than just a restaurant; we are dedicated to enriching the community by fostering connections and spreading happiness. Our core values of Grit Hospitality, Leadership, Integrity, and Respect shape our commitment to delivering exceptional experiences to our guests.

As a key member of our team, you will play a crucial role in providing every guest with an exceptional experience. Your enthusiasm, hospitality, and dedication contribute to the warm and welcoming atmosphere we strive to maintain.

Responsibilities
  1. Customer Service: Provide outstanding customer service with a genuine and friendly demeanor.
  2. Greeting Guests: Be attentive to the door and ensure every guest is greeted in a friendly and timely manner.
  3. Seating Arrangements: Organize guest seating to ensure an excellent experience by balancing the workload between available servers and bartenders, while accommodating special requests.
  4. Workspace Maintenance: Maintain a clean and organized workspace, contributing to the overall cleanliness of the restaurant.
  5. Core Values: Uphold our core values of Grit Hospitality, Leadership, Integrity, and Respect in every interaction.
Qualifications
  1. Previous Experience: Previous experience in a similar role is preferred, but not required. The desire to learn and put work toward growth is most important.
  2. Communication Skills: Strong communication and interpersonal skills.
  3. Fast-Paced Environment: Ability to thrive in a fast-paced environment.
  4. Positive Attitude: Positive attitude and a commitment to delivering excellent customer service.
  5. Availability: Flexibility to work evenings, weekends, and holidays.
Benefits
  • Career Growth: Opportunities for career growth - focus on internal promotions.
  • Dining Discounts: Dining discounts at all of our concepts.
  • Health Benefits: Health benefits for eligible associates.
  • Inclusive Environment: Inclusive, fun and respectful environment.
  • Competitive Pay: Starting pay is $10.45 plus tip out.