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Director of Operations

2 months ago

Boston, United States COREcruitment Full time

Director of Operations – Luxury Hotel in Morocco

Part of an International Hotel Group

Salary: depending on experience (opened to expat)

Languages: English – mandatory + French and/or Arabic as second language (all 3 a bonus)

Exciting opportunity for an ambitious Operations Manager / Assistant General Manager/ Deputy General Manager to join the team of this 5* International branded Hotel in Morocco. Reporting to the Hotel General Manager you will lead and develop the operational team whilst ensuring at all times that the guest experience is exceptional with your second to none customer service skills and attributes. This is a hands-on role, where you will split your time between managing the team, ensuring smooth operations across the property and be an Ambassador towards the guests. At the same time you will be second to the General Manager and taking responsibility for the hotel in their absence and support with all budgeting, forecasting, commercial, strategic and other key needs to lead the hotel team and maximize performance at all times.

We are looking for someone who is currently in a similar role and has a good understanding of quality food and beverage establishments. To be a strong candidate you will be hungry for success and want to develop your career and will be prepared to go that one step further to achieve the goals of the group.

Your Profile

  1. Previous and relevant experience in 5* Luxury International Branded Hotel or Palace property. Preference for a strong Rooms background, will also consider F&B division experience.
  2. An experienced hotelier with relevant Hotel Management qualification / degree
  3. Experienced in a similar type hotel
  4. Understanding of all the Hotel Divisions and strong people skills
  5. Experience in managing budgets, revenue proposals and forecasting results
  6. Strong leadership skills and ability to lead, coach and animate the Hotel team to highest performance
  7. Passionate, you have a personal commitment to hospitality, customer service & quality
  8. Is committed to the development of the business and the hotel team
  9. Proactive approach with exceptional initiative and problem-solving abilities to ensure highest levels of productivity and guest satisfaction
  10. Adept in working both independently and as a member of a collaborative team

Languages skills : English mandatory; must also have French and/or Arabic fluency.

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